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IP.Board 3.4 Dev Update: "Best Answer" Feature
Posted by
Matt
,
in
3.4.x
18 September 2012
·
20,752 views
We're always amazed at how diverse our customer base is and how many different uses customers find for their IP.Board. Many customers, ourselves included often have a forum that invites questions such as pre-sales or support forums. These forums often generate a lot of topics with many replies and it can often be confusing for other readers to know which reply definitively answered the original question.
The Best Answer Feature
IP.Board comes with a brand new 'best answer' feature. This enables the topic starter (when allowed), moderators (where allowed) and super moderators/admins to mark a post as the best answer.
This screen shot shows a typical question topic and the best answer has been flagged. You'll also notice that at the top, a small excerpt of the post is shown with a button to go and read the full post. This is useful for when the best answer may be on a different page to the one you're viewing.
Looking at the forum view, you'll see that the answered topic has a badge that when clicked takes you to the flagged post.
You can also quickly filter the forum list to remove answered or unanswered topics. This will be handy for forums that have staff answering questions!
As you'd expect, this can be enabled on a per-forum basis and you can choose whether the topic starter can flag a topic or not on a per-forum basis. There is also a moderator toggle to empower moderators to flag a topic as the best answer. This enables you to retain as much control over this feature as you need.
We hope you enjoy this feature new to IP.Board 3.4. We know that it's been requested many times and we're very pleased at being able to include it!
The Best Answer Feature
IP.Board comes with a brand new 'best answer' feature. This enables the topic starter (when allowed), moderators (where allowed) and super moderators/admins to mark a post as the best answer.
This screen shot shows a typical question topic and the best answer has been flagged. You'll also notice that at the top, a small excerpt of the post is shown with a button to go and read the full post. This is useful for when the best answer may be on a different page to the one you're viewing.
Looking at the forum view, you'll see that the answered topic has a badge that when clicked takes you to the flagged post.
You can also quickly filter the forum list to remove answered or unanswered topics. This will be handy for forums that have staff answering questions!
As you'd expect, this can be enabled on a per-forum basis and you can choose whether the topic starter can flag a topic or not on a per-forum basis. There is also a moderator toggle to empower moderators to flag a topic as the best answer. This enables you to retain as much control over this feature as you need.
We hope you enjoy this feature new to IP.Board 3.4. We know that it's been requested many times and we're very pleased at being able to include it!
- mortenz, Breadfan, thaivisa and 56 others like this
