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Additional IPS Community Enhancements

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Following on our previous blog entry about our enhancements to the IPS Community here at http://community.invisionpower.com ...

A few more things to note that you may be interested in that we recently changed. These changes are related to us getting ready to release IP.Board 3.3 and generally our continual process of review and refinement of everything we do.

Enhanced Access for Expired License Holders

We have opened up previously restricted areas to expired license holders as mentioned in our previous blog entry. Expired license holders can also now read and post in our feedback forums and can now also have full access to the IPS Marketplace! We are sure that everyone will enjoy a larger user base with access to the IPS Marketplace from both clients and those that contribute to the IPS Marketplace while still ensuring that the security and trust-level is maintained in the IPS Marketplace by restricting access to known persons.

Visitor and Guest Access

Guests and Vistors (those with an account but who have never been a client) can also now read and post in our feedback forums. They can also now read (but not post) in the support forums. Note that sometimes feedback from non-clients could be moderated as we often get off the wall feedback from people who have never actually used our products. We even sometimes get feedback from people who think we run our clients' sites! It's hard to explain to someone who is confused that we provide the community software but don't run the community.

Upcoming Documentation Improvements

We are investing a lot of time and effort into our documentation section to go along with 3.3's launch. We admit and own the fact that right now our documentation is weak and really want to make this a key area of improvement. Rather than try to document every button and function in our software (which really is pointless and impossible) we will be doing a lot of tutorial based documentation. Yes, as if often requested, narrated video demos will be heavily used. We all know that a 30 second video can explain things better than pages of text.

There are many obvious things we can document and once those obvious areas are finished under our new format we will be opening suggestions up to our community on what areas could use some more explanation. Also, once the core documents are done, we plan on merging in the community article sections so all the great knowledge in our client community can be harnessed. Our clients come up with unique solutions to specific situations that are sometime really fun to read.

Finally, one area we think will benefit all in the long run is a greater link between development and documentation. Once we get into client feedback on documentation we are going to keep internal track of areas that, while they work just fine, cause our clients to have to stop and scratch their collective heads. I am sure you have all had to pause at times and say "ok now how do I do this?" when trying to customize your community. One of our long term goals that we started on with IP.Board 3.3 was making things more obvious and flow better. One could easily argue that if a feature needs documentation then we didn't make that feature very easy to use. That is an area we will continue to work on in future updates.

Mobile Apps

Yes we are in the process of making all new mobile apps. The iOS version will be out soon after IP.Board 3.3's release. No details yet (sorry!) but the app is shaping up very nicely. I personally cannot wait.




So yes boring stuff and some future plans in this blog entry but I hope you all enjoy the overall approach we are taking. We are very proud of IP.Board 3.3 and want to be sure that all the other areas around a release (documentation, future planning, spotting client trends, etc.) are of the same quality and attention to detail you expect from IPS.


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21 Comments

Posted

Glad to hear about documentation improvements and the new mobile app. I'm really excited about 3.3. I think a lot of people write off smaller releases because they aren't a huge number jump to 4.0, but these "smaller" releases are just as vital and provide huge improvements to speed, refinement, and usability. It's these updates that really make all of the existing functions of IP.Board stand out as even better than before, and show how IPS is dedicated to a quality experience.

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Posted

Thanks so incredibly much for this! It makes it more likely support won't stop because if licence renewal is needed to give support then a modder would hate to be paying money solely to be able to post support on their own mods. Support is always given, but it would not necessarily be on this site othrwise.

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Posted

Fantastic. Looking forward to more in depth documentation and 3.3 Gold :)

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Posted

Love your updates! Thanks for all the improvements.

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Posted

While I'm very much encouraged by what's above, I find myself a little disheartened at the release of an iOS app with no mention of an android app. Android has a greater market share then iOS (50% vs 30%, give or take), so why wasn't it developed first? When can we expect it?

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Posted

Good call! Keep it up!

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[quote name='Chel' timestamp='1331330041']
While I'm very much encouraged by what's above, I find myself a little disheartened at the release of an iOS app with no mention of an android app. Android has a greater market share then iOS (50% vs 30%, give or take), so why wasn't it developed first? When can we expect it?


There is a topic in the client lounge explaining that :)

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[quote name='Charles' timestamp='1331330100']

There is a topic in the client lounge explaining that :smile:


A link to that topic would have been good... Anyway, I love the support you give to your products! I am eagerly awaiting for 3.3 Gold :D

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Posted

What about Android Phone app?

Dher likes this
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I would like to have better documentation for creating custom applications. We've been working on one for our community and the documentation is terrible (vague, missing, or even incorrect) for many areas. Reading through the source code of working official apps like IP.Blog and IP.Gallery is the only reason we've gotten things working properly. Hopefully the lack of popularity in application development won't lead to a lower priority in terms of getting a documentation refresh.

dzbeebo likes this
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Posted

Thanks a lot!! :D

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[quote name='ran3v4' timestamp='1331337304']

A link to that topic would have been good... Anyway, I love the support you give to your products! I am eagerly awaiting for 3.3 Gold :D

http://community.invisionpower.com/topic/358392-internet-brands-acquires-mobile-app-creator-forum-runner/#entry2239159 read on!

shaks likes this
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Posted

This is great. I have been happy to wait for my white-label app but it will be great when we can start work on it again.

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Posted

Great news.

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Posted

Looking forward to the Android app.

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I'm sincerely unable to invest tons of times just to learn how to manage, use or take advantage of many of the features of the IPB Suite (which are many). One get fed up of some of the answers of more advance users to this topic like: "what do you need documentation for? just try out and learn yourself".

I'm my opinion is by large the weakest link of this platform and good documentation makes support team and customers happier, which means more customers and better productivity.

Great features are useless if you don't tell people how to use them. So is good to hear you are working on it.

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[quote name='Riuthamus' timestamp='1331338054']
I would like to have better documentation for creating custom applications. We've been working on one for our community and the documentation is terrible (vague, missing, or even incorrect) for many areas. Reading through the source code of working official apps like IP.Blog and IP.Gallery is the only reason we've gotten things working properly. Hopefully the lack of popularity in application development won't lead to a lower priority in terms of getting a documentation refresh.


Developer documentation is in the works as well. We have nearly 50 new or rewritten articles for IP.Board 3.3 and IP.Content 2.3 already.

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Posted

I like

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Posted

any news on the Android app?

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[quote name='CheersnGears' timestamp='1331694664']
any news on the Android app?


As has been said many times before, the iOS app is being developed and after its release, the Android app will be created.

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Posted

Excelent Smart move!

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