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Submitter

teraßyte
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SUPPORT TOPIC File Information

Submitted: Jun 08 2010 04:34 PM
Last Updated: Jun 08 2010 04:59 PM
File Size: 207.62K
Views: 4160
Downloads: 675
Discussion URL: http://community.invisionbyte.net/topic/4363-t31-tickets-system-110/

Download (T31) Tickets System 1.1.0

10 Votes

14

This mod adds to your forum a fully featured Tickets System.

Features:

The features list can be seen in this additional file.

Changelog from 1.0.0 Beta 1 to 1.0.0 RC 1:

IP.Board 3.0.4 (or above) is now required instead of 3.0.2 due to some new functions being available only from this version
Added back the functionality to see the number of unread tickets (can be disabled by disabling the hook)
New setting to update with ajax the unread tickets count only to members of the staff rather than everyone
Added a new option to let members in certain groups start a ticket as another member (doesn't apply to edits or replies)
Added back the conversion script from the old "Help Desk" modification
Added all the error codes missing
Fixed some errors for mysql running in STRICT mode
Fixed all the other reported bugs in the bug tracker
Other minor enhancements

Changelog from 1.0.0 RC 1 to 1.0.0:

Added a new option to let the users in certain groups create a ticket as another user
Announcements
Attachments count not rebuilt properly
autocom=ticketsystem not redirected
Statuses count not recached
post content not saved when editing the status
Content of the ticket not sent even if full email is set

Changelog from 1.0.0 to 1.1.0:

Application now is compatible ONLY with IP.Board 3.1.0 and above
Implemented the new notifications system included in 3.1
Added a new hook that adds adds a button in each post to create a ticket as the member (if the member has permission to do so)