Luis_angel

+Clients
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About Luis_angel

  • Rank
    IPB Full Member

Luis_angel's Activity

  1. Luis_angel added a post in a topic: Ip. Downloads 4.0   

    Hello, Is there any new features or improvements for ip.downloads? seems that is  not as importan as the other modules.
  2. Luis_angel added a post in a topic: Reopen closed ticket   

    Thank you
  3. Luis_angel added a post in a topic: What I would love to see in ip.nexus support section   

    How? I mean, Tag a ticket as "support" "feature request"... So if a client sent a ticket  to... let say "software department" the client can choose if is a support, request, etc.. But i gues the easy way is just setup a department for request, another departmen for support, correct?
    Where? So i can setup as a sample: priority level of "medium" set up 4 hour as "overdue". Priority level of "critical" setup a 2 hour as "overdue" ?
    But disabling the email notiication, just internal notification when you log in or when refreshing the website.
     
    Thank you
     
    I appreciate your time
     
    Regards
     
    Luis
  4. Luis_angel added a post in a topic: What I would love to see in ip.nexus support section   

    1- Type of tickets like "issue", "request", etc..
    2- When adding severity it would be nice to be able to setup how many hours before flagging a ticket "overdue", "soon to be overdue" etc.. So its easier for staff to search overdue or soon to be overdue tickets.
    3- Internal notification when receiving a ticket reply just like when receiving a PM also get notified when receiving a ticket reply.
     
    What you guys think?
  5. Luis_angel added a post in a topic: Is this possible?   

    1- Disable customer email notification when replying a customer ticket.
     
    2- Create sub-departments.
     
    Thank you
  6. Luis_angel added a post in a topic: Reopen closed ticket   

    Mmm... ok I think it's easier if customer can do that without opening a new ticket, i hope this feat wil be added sometime soon.
     
    Thank you Rhett
  7. Luis_angel added a post in a topic: Reopen closed ticket   

    Hello, is there a way a customer can re-open a closed ticket?
     
    Thank you
  8. Luis_angel added a post in a topic: Grouping personal messages (PM)   

    It would be nice to group friends PM depending on interest  for example:
     
    Group 6 friends under the name gamers since we are a game clan, so instead of adding 6 friends to the conversation I just add gamers and the message will be delivered to all of them.
     
    I hope it becomes available in IP.Board
     
    Thank you
  9. Luis_angel added a post in a topic: mistery man gravatar?   

    Solved! thanks
  10. Luis_angel added a post in a topic: mistery man gravatar?   

    Hi,
     
    When I did a right click on the mistery man avatar that is shown when there is "no post to view"  to copy the url of the image i got this:  http://www.gravatar.com/avatar/3aea01af7c2e718489af300922c52cd1?s=100&d=http%3A%2F%2Fzonazero.me%2Fpublic%2Fstyle_images%2Fmarble%2Fprofile%2Fdefault_large.png
     
    Why? How to change that to my own server instead of gravatar?
     
    Thank you
  11. Luis_angel added a gallery image in Member's Gallery   

    midsize answerthequestion

    In album: tester

    2 images in this album
    • 0 comments
  12. Luis_angel added a post in a topic: [HQ] Awards   

    Hello, i am very interested in the award system. Does it work in ip.board 3.4.x?
     
    Thank you
  13. Luis_angel added a gallery image in Member's Gallery   

    Colinas azules

    In album: tester

    2 images in this album
    test
    • 0 comments

Status Feed

  1. Luis_angel

    No se que tipo de comunidad formar... :/

  2. Luis_angel

    waiting for my baby :)

  3. Luis_angel

    I wish there was a free up to date NX server....

  4. Luis_angel

    Enjoying IPB 3.1