This is a great idea. I wish there was a mod built for 3.4. Isn't an attempted mod for this icredits http://community.invisionpower.com/files/file/7006-icredits/ ? What I am wondering is how can the site owner capitalize on tipping ? Under your idea would a owner be entitled to a small servicing fee for every tip given ? Any idea how that would mechanically work ?
I have numerous questions about purchasing ip.nexus with responses to my inquiries leading to followup questions. There are situations that relate to sales where there should be direct contact with a sales rep. My email was dropped hrs ago and its frustrating to not get an immediate response.
BTW calling someone clueless is the same as ignorant which simply means lacking knowledge. That is not an insult just part of the English language. Either way I don't need to be part of anybodies quest for 10k posts.
You really are clueless. What is the relevance that it is a software product to get phone service ? To show you how clueless you are tell me if you see a phone number here http://www.vbulletin.com/en/contacts/ Feel free to stay off my topics.
I have phone support at Amazon and have never paid a penny more for any purchase. I can talk to hostgator about anything and it doesn't cost one penny extra. Are you totally clueless ? Customers needs should always come first.
I understand that it may save money from a companies standpoint by not having someone manning the telephones but does this really service the client ? I had a couple quick questions today for IPS and I would have loved to just asked someone on the phone the answers to these questions. The whole reason I stay with my current host is because they have excellent phone support. I can pickup the phone and talk to a tech about my problem. Why have so many companies decided to not put the client first ? IPS please consider putting the client first and letting them decide the form of correspondence with you that they prefer.
Gosh, if we are allowed to dream of something for password protection, how about some biometrics to really give IPS the "WOW" factor ! For boards that have subscriptions this would eliminate the sharing of passwords to bypass paying for access.
You might want to take a look at this thread: http://community.invisionpower.com/topic/323354-show-off-your-content/?p=2031044 The best ip.content sites are done by top of the food chain type of guys. You are citing one of the best sites and asking if something similar to that site could be duplicated by a newbie for which I would answer "unlikely". Give it some time and you will get there.
I appreciate you taking the time to provide an explanation. I doubt that I am the only one with those kind of questions. You hit the nail on the head for me when you talk about your hosting system being designed around your software.
As things progress I look forward to letting you review my community to advise me if a switch makes sense.
No reason to talk to sales as hosting prices should not be a secret. Lets do it live for all IPB clients to see. I am definitely not married to my host and honestly would love to move back to IPB.
This is my VPS package:
CPU 1.98 GHZ
RAM 1344 MB
Disk Space 59 GB
Bandwidth 1050 GB
UNLIMITED Sub Domains
UNLIMITED Email Accounts
UNLIMITED MySQL Databases
WEEKLY Off Site Backups
UNLIMITED FTP Accounts
FREE Site Builder Software*
PRIVATE Name Servers
FULL Root Access
24/7/365 Award-Winning Support
FULLY Managed (w/ cPanel)*
With c-panel I pay 79.95 per month. I am currently at 49 GB Disk Space and they Do Not count members on line.
What would invision sales tell me ????
I really think this announcement is far too vague. I previously hosted my board with you guys and once my board got to a certain storage level your prices sky rocketed to insanely high levels that were nowhere close to being competitive in the real hosting world. I always got the feeling that IPB's approach was if your clients didn't mind overpaying for hosting then you would be willing to accommodate them.
With the above being said, if you guys are really interested in hosting as being part of your bigger picture business strategy then you need to throw out a far bigger olive branch on your sales approach. Here is what I would suggest:
Far starters, do a 360 degree spin and realize that you are getting in late to the cloud game and it is already very quickly becoming a commodity business. In order for you to compel clients to make a hosting switch you NEED to provide a "value added" service approach.
For example, why not provide a free RFP analysis where a client can provide you information concerning their current hosting package (CPU,RAM,Disk Space,Bandwidth,Price paid etc) and you get back to them outlining why the move to the IPB Cloud should be made. Obviously, to get someone to switch you will need to show them that there will be both a Servicing and Pricing advantage as compared to what they currently have.
And please ditch two things: Most hosts already offer free migration to help attract a client so no need to put a time limit on that offering. Also, ditch the obsession with users online until maybe a site exceeds 1000 users. (BTW, Where in the board stats do I find my average users online ?)
I would definitely be interested in a turn key package for my sites if the advantages unique to my situation were clearly articulated.
Tech support is one of the most thankless jobs around. A tech resolves a client issue, hopefully receives at least a client thank you and then tackles the next issue in the queue. Its a vicious cycle. It is apparent that many,if not all, of the Invision techs follow the Jason legacy (best IPB tech ever) which is to go the extra mile for the client. I don't think I drop a lot of tickets but, I have never had a ticket that wasn't satisfactorily resolved by the staff. They are hidden gems in the IP board crown.
My community loves Shoutbox and hates chat. As previously mentioned, it is an integral feature to the look and feel of our board. It is the first thing users glance at and read when they enter our site. IMHO you are underestimating the value of SB and far overestimating the value of chat.
I would like to make a suggestion: Why doesn't IPS do a commitment poll ? I would really like for IPS to be the supporters of this feature. Why can't you guys calculate what profit you would need to make on this feature and let us know what the likely charges would be to make it worthwhile to take over shoutbox. IMHO the fees you charge for most things are very reasonable and I believe there would be enough interest from your IPS clients to make it worth your time. Personally, I am willing to pay an annual fee for this service/feature. Why not poll this to see how many others are willing to make the same monetary commitment ?
While I agree with your points it always amazes me how great Atmosphere and Appearance are defined so differently among website owners/users. I have reviewed sites which I thought were awesome in your A&A categories yet they did not appeal to the masses. For illustration purposes would you mind providing a couple of examples(links) that you feel fulfill your criteria ? Thanks.