I use the above, It has the best of both worlds, it integrates into the Stop Forum Spam API and also protects your website from hacking attempts (SQL injection etc).
Does anyone else use it on here?
Mark that link you provided to the "Product Options" has a video that explained everything I needed to know. Why is that in the "blog" area? An area no customer would think of looking for a solution to a problem.
Use that video in the new documentation area, I can't believe that was left hidden away when it could have helped so many customers. What else is hidden in the blog area? *Goes to look*
Thanks for the reply Mark,
Although this is feedback and not a direct support request, I genuinely created this feedback post in the hope it helps IPS come to the conclusion that more detailed documentation is urgently needed.
Let's be honest, not all your customers are tech savvy or another Marcher. A lot are everyday people with basic knowledge with these kind of set ups who are looking to create a community or website and your catchy frontpage claims to be the best for the job, so they purchase it. Now where do they go? Where is the instructions manual? This forums search box? Support tickets?
By answering your above question that will only result in continuing the cycle of support topics created by customers cluttering the board meaning when other customers have a similar problem in the near future they must search, alter key strings in the hope it triggers the search result they are after. That's if the search feature even finds it as we all know how the IPB search is a bit poor returning accurate results.
On the other hand, if there was a detailed documentation area for each of the products you sell the customers could then go there for the solution.
If you purchased an espresso machine and took it home, opened the box and had to find out through trial and error just to work the thing as it contained no instructions would you be happy?
Why should IPB products be treated any different? Because their digital and not physical?
That's my point.
Now, I'll answer your above question, I've being looking for a way to add an option to a hosting package, an option during checkout asking "would you like for us to register this domain name for you?" and if the response is "Yes" than it adds an extra charge on top of the hosting fee. Or if possible a selection of several domain extensions (.net) , (.com), (.co.uk) each with an individual price.
I've tried playing around with the "Associations" option but it is not working out.
The documentation for IP Nexus is extremely basic and does not expand on the functions offered in the application.
The support forum for Nexus is nearly dead, I've searched for solutions to an issue with Nexus and only found other customers asking the same question with no responses resulting in private support tickets filed and the solution remaining secret unless that customer returns to update the topic.
It would only take 6 hours tops for a member of IPS staff to create detailed documentation on the most common used features in each category of Nexus settings.
Software such as Camtasia studio would deliver a great informative experience for the customer visually explaining the key features and how they operate. It's not difficult to do when you know how.
Make it easy for your customers when you have the resources to do so.
Pushing out new version after new version and not tackling the ongoing confusion issue customers are having is unprofessional and does not show much pride in your product.
I was planning on purchasing a second licence but I'm holding off until I muster up more confidence with Nexus in its current undocumented state.
Excuse me? are you now suggesting that I should not respond to a question I know the answer to?
As vorren asked the above question. My accurate truthful and informative response was the following...
And that required your response of... Really? oh my god And I'd call that a flaw in the design of your app DawPi, lets call a spade a spade here and not beat around the bush about it. It's a flaw, and an unnecessary flaw at that when a better solution is possible.
Working as intended then is it? No ability to turn off sidebars on registration page and search results? not a flaw? As I said before, I was responding to vorren's question. As you're clearly to busy in your many support topics and fixing issues in a few of your applications. I should be getting paid! :smile:
You can't, you can't disable them on the registration page either and possibly other areas not mentioned yet.
It's a flaw in the design of this application, simply put you have to wait for the developer to read your above question, then to realise it might have being better to include that area, then it's a waiting game when he releases a fix to the flaw.
I've already suggested a wildcard URL format to exclude or include pages to prevent this issue ever arising in the first place but time will tell if he follows through on it..
Until then..... Wait or disable the app until the flaw is fixed.
You had suggested before to enter the code in that format or similar though Your Post Here
Now I have only 1 issue, You can not disable a selected sidebar on the registration page, there is no option for that.
This is why I suggested to you for the feature of being able to manually insert URL's with a wildcard (*).
For example: If I did not want a sidebar to display on the registration page I would simply insert...
...into a text field with a drop down box next to the field allowing me to select " only show on these pages " or " Do not show on these pages ".
This kind of feature worked perfectly, why change it?
Now if we want to exclude anything we have to wait for you to hard code that area to be a select-able exclude zone into the app? makes no sense for it to be that way.
It's only a simple logo I'm after, I'm not looking for marketing or anything of the sort.
Just someone who is good with Adobe illustrator or software that can produce nice graphics, in this case a logo.
Nothing too complicated, its just I want one that is more professionally made than what I could produce myself.
I'm not looking for marketing, SEO service or branding in general, just an image designed in reference to my website! :)
Yes, that post shows the required code to place into the global sidebar box for that mod to display correctly. That worked and it displayed fine in your application.
BUT for some reason on my registration page it spit out the above error making registrations impossible. Everything in the error code made references to your application. As soon as your app was disabled the registration page worked as normal.
DawPi, you may not notice it and it could be due to the fact you're from Poland and there is a slight language barrier. Maybe your tone or the way you project yourself and words can be put down to the language issue.
But from reading your past replies not just to myself but the majority of people in every support topic for each one of your apps. You do come across as condescending and slightly insulting, in your posts it appears you have an attitude of something along the lines of....
" oh my god, I have to waste time on your stupid problem when I have better things to be doing, hurry up so I can get back to what I want to do "
" I'm not the problem here, don't ever share your opinion about one of my products again, I work alone so expect errors and shut up about it too ".
Of course the above lines are not your exact words but it's along these lines you project yourself to customers.
Personally, as soon as I get that kinda attitude from anyone I go into defensive mode. I can't be respectful towards someone who would speak to me like that. I'm not a bad guy, if you respect me I completely respect you in return.
I have no reason to bad mouth your apps unless I felt I had a valid reason to do so, if I'm ever wrong about something I will surely apologize and publicly correct any wrongful statement I may have made.