Our web store has some packages that are similar, and have the same price. But we'd like customers to be able to convert between those packages for a small fee. However with the current upgrade/downgrade system, the price to change between those packages would always be 0, since the original prices are the same.
I would like to suggest a way to set a custom upgrade/downgrade fee for a package, to make situations like the one above possible.
Nexus support tickets and replies should record the IP that submitted them. On our system, we have had many cases of an account being compromised, and the unauthorized person submits a support ticket under the hacked account, requesting changes to it to make it harder for the real owner to recover it.
It can be very difficult to determine who is really behind these tickets, so knowing which IP they came from would be very useful to us.
I've upgraded to the most recent version but have run into an issue. On the apply page, all the question titles show correctly, but no fields to enter any information. On applications that are already submitted, titles show, but their answers do not. This happens on both the front end and the ACP, so template issue is unlikely.
I tried to test out the Mandrill integration, but I simply cannot get it to work. I set up the Mandrill account, got the API key, entered the Mandrill email and key into IPB and saved.
Then all emails immediately failed with:
This server does not support authorisation
503 503 AUTH command used when not advertised
On a suggestion from somewhere else, I changed the Enhanced SMTP HELO setting to EHLO. Then the error message changed to:
Password not accepted from the server
535 535 Incorrect authentication data
I double-checked the SMTP info and it matches the details on the Mandrill site. So what is wrong?