Dhillon

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About Dhillon

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    IPB Full Member

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Dhillon's Activity

  1. Dhillon added a post in a topic: Licence Issue   

    No it wasn't lifetime. I need to be renewed every six month or so.
  2. Dhillon added a post in a topic: Licence Issue   

    this was the offer -
     
    " 2) We are offering either $25 off a standard license (was $149.99), or $25 off our full special offer (was $299 for Board, Blog, Gallery, Downloads and IP.Content) "
     
    Does it state anywhere that If I do not renew I'll loose my licence ?
  3. Dhillon added a post in a topic: Licence Issue   

    The support should know about the promotional under which the customer has purchased, no ?
  4. Dhillon added a post in a topic: Licence Issue   

     
    here:  http://community.invisionpower.com/topic/296837-ipcontent-11-and-community-suite-promotion/
  5. Dhillon added a post in a topic: Licence Issue   

    Check the screenshot of Invoice in post #8 (It clearly says community suit)
     
    Check the email I quoted from IPB in post#4 from IPB before I made the purchase.
     
    Who here other than Lindy believes community suit doesn't include blog and gallery ?
     
    Back in 2009 when my account was active I used to download blog and gallery from client area.
  6. Dhillon added a post in a topic: Licence Issue   

    Well any desire to port over from vb is gone now.
     
    Lindy Throgmartin, who I am conversing with in ticket is apparently from the management team .
    She has decided that Community Suit does never included blog and gallery.
     
    So what now ?
     
  7. Dhillon added a post in a topic: Licence Issue   

    By posting in 'Company Feedback' forum. this is me escalating the issue.
     
    The invoice is still showing in account, I don't get why this confusion and why I have to run around in circles.
     

  8. Dhillon added a post in a topic: Licence Issue   

    Thanks Aiwa, But If support doesn't 'support' what else could I do.
    My transaction says 'Community suit', Shouldn't it be clear that suit includes board, gallery and blog ?
  9. Dhillon added a post in a topic: Licence Issue   

    For sure I'd renew first. The main issue is blog and gallery are not there to renew.
     
    According to support I never had them
     
     
    Check below emal in response to my presale query, I paid 275$ for full 'special' offer.
     
  10. Dhillon added a post in a topic: Licence Issue   

    Way back in 2009, not happy with the direction vbulletin was headed I invested in IPB so that someday I could port from vb3 to IPB.
     
    I paid for ' IP.Board Copyright Footer Removal , IP.Downloads , IP.Board: Community Suite , IP.Conten t''
     
    Now I am considering to make the switch.
     
     
     
    Yesterday when I logged into my account I couldn't see my purchases So opened up a ticket.(877972)
     
    Now the issue.
     
    Board, Downloads and content has been added back but not the gallery and blog.
    According to IPB support I have forfeited gallery and blog for some reason.
     
    Also all other purchases are showing as 'Inactive' unless I renew I can't even use the versions I paid for.
     
     

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  1. Dhillon

    India - Republic Day 2010