Sorry for my late response, but yesterday was a long day in work... anyway yesterday night i was in the my forum and everything was perfect, also i was asking other users and they said the problem just gone away after what you did.
Thanks so much Michael.
Are you sure ur using the correct shoutbox for the correct IP.B .. remember there are two versions of the shoutbox the one for ip.board 3.2 and the one for board 3.1
here the link for board 3.1 http://community.invisionpower.com/files/file/2285-shoutbox-31/
and here the link for board 3.2 http://community.invisionpower.com/files/file/4320-shoutbox-32/
First let me thank you for your incredible work. i been using yout shoutbox since more then 3 years. thanks so much for this great feature.
well is the first time that i post a feedback to your shoutbox. all i can say is... is the greatest feature ever.
buttt I in this moments i have a problem. Last week i changed webhost after the change of the webhost the users were getting a really weird error. They were getting 0's followed by a blank space.
and this only happens to users using Internet Explorer. a 0 appears everytime the shoutbox refresh.
I already try to upgrade to the latest shoutbox for board 3.2 and the upgrade was succefull installed.
but the users are still getting the 0's error. I already try to rebuild the cache but the problem persist.