Michael, i understand your point and to some extent i agree.... But in the interest of customers, maybe the less complex bugs should be fixed before software is released. With respect it seems its an excuse to say all software is buggy then expect the customer to not have bug fixes made available for free.
I log into my client area today to download the latest IP.Gallery to ensure the bugs are ironed on the latest install only to find our download has expired. So, unless i re-new my Gallery licence im having to stick with the bugs in the current release! im not complaining about the fee or having to re-nw but why isn't software that has bugs not being made available for download at least? I don't mind re-newing to gain extra features but the bug fixes should be made available for download for that particular software, even if your licence has expired...
I love IP software and will continue to use it moving forward but makes me feel like im being taken for a ride.. I want to ensure i have bug free software that works 100% even if my licence has expired and im unable to download the latest release. grrrr
I like the idea of offering a donation download feature - offer an option for members to donate an amount of choice. Leaving the author to choose a minimum donation amount, that way some may give more or less. Either way you get something back without forcing a price.