Just wondering if there is any update or news from IPB on this feature request? Wordpress have several themes which allow integration. Just need to know as I may have to move my sites to a Wordpress platform if there is nothing on the immediate horizon.
Has anyone ever thought about or considered developing a feature that allows the import of an affiliate feed from say Amazon, Clickbank, Affiliate Window, Commission Junction etc. into a forum where an individual post containing product info, photo, price, etc. is created for each product.
This would allow us to build interactive online affiliate powered stores in our forums.
Hi Marcher, I have sent several PMs in recent weeks requesting support for my installation of IPS Connect on DiscoverWestCork.com. I am very disappointed not to have heard back from you.
I have now been forced to disable the product as it was making my site unusable. Can you please either revert to me or refund me my 6 monthly service renewal fee and i'll write of my original purchase as a failed trust in your product.
The problem seems to be the installation of 4.0.8. I am fairly sure that I have correctly FTP's up the new files but it is not kickstarting the upgrade in the ACP for some reason leaving me with 4.0 with no way of entering a Thumbshot API.
Anyone have any suggestions as to what I may have done wrong?
I dropped the Uploads, Public and Admin folders from the Upload folder into the corresponding folders on the site.
However, when I log into the ACP there is no sign of any available upgrade and the version on the site is still showing as 4.0.
Fair comment. As I said, it may also be the different nuances in American and Hiberno English!
Thanks for the suggestion on feedback. I would hope (but it is for others to judge) that I have always shown politeness and respect, even when frustrated.
Thanks also for the offer of assistance which is also appreciated.
In any event, there has been a happy ending. Michael B has been like an IPB White Knight. Not only did he re upgrade all 5 sites but he also performed a quick clean up which I had no right to even ask for.
All of my sites are now patched with new FTP etc and my hosting company will do a final clean up scan tomorrow. I'll then get Google to white list us again.
Thanks again to all involved and a special thanks to Charles for his personal involvement and of course to Michael B who restored my faith in the usual very high standard of IPB Customer care.
Thank you for the reply which is much appreciated. I note that an hour after posting here, that all of my sites have now been upgraded.
A week to me is a 5 day working week. This is Sunday the first day of this week so it may be a cultural symantics thing between Europe and the US. The earliest issues may be marked as resolved but they are not as Powerboat.ie is still down since the upgrade.
The "service" that I have received in recent days is a million miles away from the service I had come to respect from IPB. I could , for example mention the multiple times that I had to reply to the same question of one of your staff assuring them that I accepted the waiver.
I have a feeling that the delays and poor response may have been down to a single staff member who was dealing with all of my tickets.. I was also unaware of the current difficulties that IPB are experiencing with the ongoing DDOS attack on IPB. Had I been aware of this, I would have understood the pressure that your staff may be under this week and accepted this as a valid reason for a drop in your normal high standards. I have been unable to log into these forums in recent days because of your DDOS issues.
The staff member who addressed my upgrade requests in the last hour completely lived up to your usual high standards with a very friendly and helpful response even going beyond the call of duty to tidy up malware from the old files.
Your staff will know me as one of their more positive and friendlier customers in recent years. That's why I was so gobsmacked when the staff member originally dealing with my upgrades basically suggested that I could either use the upgrade tool or wait for a considerable time. The response suggested that IPB couldn't be bothered with folks like me who were too lazy or incompetent to use the updater. Please have a quick look at the correspondence in my case to confirm this. I did try to use your updater, but I received an error message saying that I had the wrong FTP details. This was incorrect as these are the same details that I submitted to your own staff.
I appreciate that you took the time to reply to me. I am a huge fan of your company. Like yourself, I have an extremely busy professional life outside of all this. I wouldn't be going to this much trouble in my feedback if I didn't care about your company.
3 of my 5 sites are now back online after the upgrade. Powerboat.ie and Powerboat.org are down since upgrade but I'll resubmit tickets.
Thanks again Charles for the personal response which is appreciated.
Hopefully, you will come through your current difficulties in coming days.
I've tried using the upgrader but get the following error message.
The URL we have on file for this license ( http://powerboat.org ) does not match the FTP details provided. Check that the correct FTP path is given to match the URL. If your URL has changed, or you require assistance, please contact technical support.
The URL is correct for the licence and the FTP details are also correct.
I have logged it with technical support but support requests are now taking a week to be addressed.