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About Johnrc

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Johnrc's Activity

  1. Johnrc added a post in a topic: Feature Suggestion - Integration with MailChimp   

    In your recent releases of IP.Board, you featured integration with MailChimp's transactional system "Mandrill". We signed up and are very happy with the service and company - so much so that we are now using MailChimp for our monthly newsletters.
    As I was browsing through MailChimp's system, I came upon an area called "Integrations" - other companies that have integrated their software with MailChimp. An example of this is PayPal. When a user makes a purchase on PayPal, their email address can be automatically imported into a particular MailChimp list via their API.
    I think that an IPB integration with their service would be great. When a user signs up on our community, there could be an option to opt-in to the newsletter during the registration process. Their email address would then be automatically sent into our MailChimp account. I've attached a screenshot of some of the integrated applications. 

    Thanks for your consideration!
  2. Johnrc added a post in a topic: Query users by location   

    By the way, this was EXACTLY what I was looking for. I used the tool and got all the data I needed in < 5 minutes.
    Thanks again.
  3. Johnrc added a post in a topic: Query users by location   

    Absolutely brilliant! Thanks so much!
  4. Johnrc added a post in a topic: Query users by location   


    Is there any way I can retrieve a list of members and email addresses based on the 'location' they have filled out in their profile - either through MySQL or through the administrator panel?
    For example, I'd like to get a list of users and their emails who have "San Diego, CA" listed as their location.
  5. Johnrc added a post in a topic: Moving to Amazon Web Services   

    Has anyone had any experience moving their communities to Amazon Web Services? Right now, we have a dedicated Dell server co-located in Chicago. It's got a quad-core Xeon, 8GB ram, and RAID1 15,000RPM hard drives. We're nearing the 3 year mark, and I don't want to use our machine much longer than that. 
    I'm interested in AWS for a few reasons: 1) High availability, 2) impossibly simple scalability, and 3) robust features, like the Cloud Front CDN. We'd likely want to use EC2 for our Linux instances, RDS for our IPS database, and S3 for our data storage.
    As you would know if you've experimented with AWS, it's VERY TEDIOUS to setup...
    Does anyone have any suggestions for setups? We're just pulling in under a million hits/month on our forum, so I'm looking for a powerful, yet cost effective solution.
  6. Johnrc added a post in a topic: Mass-move albums to new category   


    I noticed today that we have several hundred albums that were created under "Temporary global album for root member albums". I'm not sure how this happened, but I'd like to move all of them to our "Member Galleries" category. 

    I can't seem to find a way to do this. Does anyone have any ideas?

  7. Johnrc added a post in a topic: Your Post is Empty error   

    Re-saving/reverting the template seemed to work! Thanks so much.
  8. Johnrc added a post in a topic: Your Post is Empty error   

    So -- it turns out the reason I can't reproduce this is because it's an IE-only problem.
    Any suggestions would be appreciated!
  9. Johnrc added a post in a topic: Your Post is Empty error   

    Some of our community members have reported this problem while posting to our forum. I can't seem to reproduce the problem on my end, and the only posts regarding this topic I've been able to find are for previous versions of IPB.
    Does anyone know what could be causing this issue?
    We're running 3.4.2.
  10. Johnrc added a post in a topic: Errors after 3.4.2 upgrade   

    That seems to have done the trick! Thanks!
  11. Johnrc added a post in a topic: Errors after 3.4.2 upgrade   

    IPS upgraded our forum yesterday, and since then these errors have been popping up all over the place:
    Warning : file_put_contents(/sites/www/cache/skin_cache/system/emailWrapper.php) [ function.file-put-contents ]: failed to open stream: Permission denied in /sites/www/admin/sources/classes/output/systemTemplates.php on line  124

    Warning : file_put_contents(/sites/www/cache/skin_cache/system/ipsDriverError.php) [ function.file-put-contents ]: failed to open stream: Permission denied in /sites/www/admin/sources/classes/output/systemTemplates.php on line  124

    Warning : file_put_contents(/sites/www/cache/skin_cache/system/ipsServerError.php) [ function.file-put-contents ]: failed to open stream: Permission denied in /sites/www/admin/sources/classes/output/systemTemplates.php on line  124
    Has anyone else experienced this? I've run all of the diagnostics tools, and nothing seems out of the ordinary.
  12. Johnrc added a post in a topic: Epic fail   

    Can I please have the final word here?   I wasn't here to bash IPS' support or their packages. If any of you has a forum that has gone down (especially a medium to larger forum), you know that feeling of helplessness when you can't bring things back online yourself.   Charging extra for priority support is OVERLY reasonable. However, in the past, IPS' support has been so fantastic that I've never really waited more than an hour for emergency tickets (and there have maybe been 3 or 4 in total, ever). And let's be reasonable here... we pay, what... $75 in renewal/year fees.. max?? Let's say a ticket takes 15 minutes to resolve, and the average support personnel costs $50/hour (I'm hoping they make much more than that). That's:   4 tickets/hour @ $12.50 each. $75 = 6.25 tickets/year. You can't b**tch about the cost.   I had tickets open for other reasons, and due to the release of their 3.4.2 patch, they couldn't get to those in time. One of those tickets was opened before the notice was posted, so I didn't understand the initial delay in the response. So when a few hours went by when my emergency ticket was open, that compounded effect let me to think that it would take more than just waiting patiently as I received a billion complaint emails.   However, as they said the critical ticket did end up getting handled in a timely fashion (less than 5 or 6 hours).    In reflection, I realize now that the title of this thread was entirely out of proportion... but with a forum down I guess I was trying to catch someone's attention.   In the end, I have no problem paying extra... as long as that option is available. Great company, great service.
  13. Johnrc added a post in a topic: This costs money now?   

    I don't believe it was ever open source.
    Here's a link to their site from 2002:
  14. Johnrc added a post in a topic: Epic fail   

    As a matter of fact, we're moving to the IPS Professional hosted solution in a few months, at $330/month... I wouldn't even mind paying $40 or $50/ticket if there was an à le carte priority support option. So I have no argument there with the fees. Overall IPS doesn't charge nearly enough in my opinion.

    Either way, they contacted me so I'm happy we'll be able to move forward with troubleshooting. Next time I will take your advice and post on the forums.
  15. Johnrc added a post in a topic: Epic fail   

    Thank you for your response. The fact that you responded before they did is rather disconcerting, considering you have no formal affiliation with the company, but I do appreciate it nonetheless.

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  1. Johnrc

    FINALLY got Sphinx working... not bad.

  2. Johnrc

    Hoping IPS will launch a "groups" feature like VB.

    1. Zhana

      I hope too.

    2. mat206

      What is the "groups" feature? Do you have an example link.. just curious.

    3. Claudia999

      I hope too.

    4. .Ian

      would be an excellent feature if it ever happened. Often requested though.

    5. SkimPappa

      I would love this feature! Would make administering the web site so much easier!

    6. Johnrc

      @mat206 here is a sample link from our site: or Each group basically has a forum, gallery, events and membership.