I've been using IPchat for a fair while now and will answer from current experience.
* It says that you get five users free with a suite license. Does this mean no more than five members of my community can be in the chatroom at any given time? Or does it mean that there are 5 members of my community that have access to chat?
The free 5-user option will only let ANY 5 members (unless banned or in a restrictive group) in at a time. You can't select 5 like secret Cylons or anything I'm afraid.
* Since the chat is hosted, what is the deal with security? What are the chances of someone accidentally entering a chatroom? What guarantee is there that the conversations in the chatroom are kept private?
There doesn't appear to be any way of entering the chatroom without signing up to your IPBoard. For a little extra protection I have restricted users with less than 3 posts so they can't come in unless actually active in the community. (simple group promotion settings move them to unrestricted group after 3 posts)
Who has access to your conversations over at Invisionpower HQ is anyone's guess. I guess the way I see it, is, nothing dodgy's going on in my chatroom so if someone from Invision wants to sit and read through months and months of mindless chat they obviously have a perfect software suit that doesn't need fixing and have all the time in the world to spy on paying customers. ;)
Note: Those with access to the AdminCP can read through chat logs, both public and private.
* When I go in to download the software, It says I have not chat plan, and there is no option for the 5-member chatroom available. The minimum is the 20-user option. How do you try the software, if the option for the 5-member chat is not available?
If you go to your client area > purchases > 'Manage your Community' > Step 2 (green button) IP Chat Plan > The option to upgrade/downgrade should be there. Once you've added it; it should then be available to download in your client downloads area... hopefully.
I use a veeeery simple block to display some latest images in a block, but since upgrading it no longer pulls the image thumbnail but the link still heads to the respective gallery location for the image that's supposed to be there.
[quote name='scorpion23' timestamp='1343336836' post='2291256']
Section Members in the modcp --> banned from chat. But actually there is a bug http://community.inv...s-broken-r37310 and you need to know who is banned to unban him directly from acp. :S
There isn't a link in the first place... that's my point... where is it or where should it be?
Are you talking about the tabs on the left (in ModCP) where Edit member, Report Centre, etc are? O.o
Screenshot would be extra helpful. Or *cough*someactualdocumentationfrominvision*cough*
Unban Chat Users v1.0 Allows supermoderators to unban chat users from the ModCP
Ok, the hook came with the app. Mods have banned a couple of people, just wanted to for 24 hours.
None of us can find this option in the ModCP or in edit user... looked high and low, re-imported app hooks etc and really see no reason it wouldn't work.
Can someone let me know where this option actually is?