Compare to my WP Blogs, I'm missing image controls. The Blog only has the very basic control from the forum.
I you have different writers your blog will relay look mixt-up. 'm missing a easy template generator to create templates.
The text on the right side of the entry image is to close;
and there a no simple controls for the spacing (But i have them In Seamonkey, Word, Wordpress etc.)
But what is called a skin generator or visual skin editor basicaly only changes the colors and not the design. Its not comparable to wordpress, whre you can place plugins and html code all over the design with drag and drop.
One of the key benefits of the business license is the 24 ticket support and the phone support.
But if your outside the US or Canada you don't get any phone support.
Would it not make sense business wise, to offer for international customer a live chat
to solve problems in a timely manner with the possibility to have a real live communication.
I have this with my ISP and other companies. Sometime its good to open a ticket, but sometimes you only need a answer on a small question and reconfirm it because the answer give you different choices or you are not on 100% on the same page. This takes on chat minutes and with ticket and the response time from both sides it can take days.
I know incoming support call are not easy to handle and expensive, outgoing phone calls to other parts of the world are even more expensive but with a chat you can handle a lot of foreign customers inexpensive and in a timely fashion.
This could create a win win situation for both sides.