Seems like the good old days of good support are gone.
I have asked for my website to be upgraded to 3.4... I did this 2 days ago.
I got the usual "please agree" ... I agreed, now it's been 2 days with absolutely no reply.
- So I went ahead and made another support thread asking for my forum to be upgraded..
Once more I got the "please agree" and a "Please reply to this ticket to let me know once you have filled those details in."
- I replied... it's been a whole day over again.. and no reply.
No reply in either of my 2 tickets.
This doesn't just go for this ticket.. The support IPB has been offering lately is very bad.
If I had the money, I would probably move to Vbulletin or something else.
I'm very sad how IPB is managing things.
I would rate it 5 start in software, and if possible 0 and a 1/2 stars in customer support.