So just to throw my 2 cents in here and confuse the discussion even further.
I understand where IPS is coming from and what they are doing here and why they aren't prorating.
At the same time as a customer I don't want to pay for more then I am getting. If I am renewing after the add on being inactive obviously that means I am planning on using it again, more then likely for more then just one six month period. ... so what about this..
If the customer is less then 3 months into the 6 month cycle pro rate them for the time they have left. If the customer is more then 3 months in to the cycle pro rate them for the current cycle but also require that they pay for the next cycle.
Add that to the current option and everyone would have an option that worked for them.
ok, since nobody asked for my opinion I'm going to chime in here!
1. Charles, I literally laughed out loud at that one.
2. Does anyone here actually spend that much time downloading files from here that the clicks really matter?
3. I DO agree that Nexus needs to be more customer friendly. I recently started using it for a store selling physical products. The backend is great, the front end could be a little more customer friendly.
Custom package fields need to have their own stock levels. For exmple I am selling shirts but I can't create a dropdown with sizes, I have to create seperate packages because that is the only way I can control stock level.
2. Turn Off Auto Generate Invoices
It would be nice to have an option to turn off auto generation of invoices. I am running a simple store and if someone makes it to the checkout process and decides to go back we end up with an invoice generated, we don't need that.
3. Keep cart from clearing
Once you hit checkout the system creates an invoice and clears the cart (This is related to #2 above). The cart should not clear during that session until checkout is complete. What this means is that once someone hits checkout if they decide they want to add more then they have to start all over (and in a store selling physical products nobody is going to find the invoices that were generated in the client area).