Jim

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About Jim

  • Rank
    IPB Member
  • Birthday 04/02/1982

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Profile Information

  • Gender Male
  • Location Staffs, UK
  • Interests Anything!

Jim's Activity

  1. Jim added a post in a topic: Pleading for improved email notifications & status options   

    Hi Mario,
     
    Oddly enough I heavily invested in WooCommerce last year, having bought most of the addons, its a fantastic ecommerce solution, which I use for other projects... but, so long as it doesn't offer the tie into IPB then I'm forced to stay with Nexus (which is far from a bad product its self) it just needs these additions, which come 4.0 and invision selling it as a stand alone product, they will need it (and quite a few other suggestions on here).
     
    Here's hoping for 4.0 anyway :)
     
    Jim
  2. Jim added a post in a topic: Pleading for improved email notifications & status options   

    Hi,
     
    The only thing I can do is post in this forum section I believe and hope its taken on board.
     
    This is one of probably 1000's of requests, so I understand things get prioritised.
     
    I see Mark has acknowledged the thread by liking it, so I look forward to a response in due course :)
     
    Crossing fingers....
     
    Jim
  3. Jim added a post in a topic: Pleading for improved email notifications & status options   

    Hi,
     
    Having now used Nexus since day one and asked for this feature every year... I am now pleading! :)
     
    We sell Clothing, Merchandise and Show tickets.
     
    Merchandise has a 5 day turn around
    Clothing 25 Day
    Show Tickets are not sent until two weeks before the show, but can be purchased in some cases 6 months in advance
     
    In order for us to manage the volume of orders, we can't afford to leave them all sitting in the 'pending' shipping list in the AdminCP
     
    As it stands now, we have to mark clothing as shipped... this obviously sends out an email to the customer, confusing them.
     
    I have to edit the shipping email that is sent... but, that same email is used for other products, so the email content has to explained all the eventualities to the customer, too wordy and most then don't bother to read it all.
     
    The editing of the email is a pain and they have to be redone on upgrades.
     
    I cannot put into word how time consuming and frustrating this is, having put up with it for years now, we have constant emails and questions.
     
    My Request:
     
    Ability to create custom status, as many as we want.   Attached to each status should be a text editor which allows the editing of the email content sent when that status is assigned. Each status should have the option to be assignable per product. In the AdminCP, the status should be able to be filtered based on the new custom ones created. The ability to mass select (tick boxes for random select) orders within a filter to mass change their status. Ability to assign tracking before shipping - We like to be able to assign a tracking number before its actually shipped in order to keep on top of everything, so the ability to assign a tracking number without changing a status or email being sent out. Possibly very specific to me, but in the 'View Shipping Order' screen, ability to mark the order as 'Printed'  
    This now allows me to set a new custom status of "Ticket Order Received" which in turn sends an email to the customer acknowledging their order and providing a specific explanation of what happens next.
     
    Then come the day we sent out all the tickets, we can find them all via the specific filter they're sitting in, mass select them and change all their statuses to 'Shipped' which will email all the customers, along with their tracking number that was pre-assigned.
     
    I would envision this would mean a new screen 'Set Order Status'... or indeed the combination of the Transactions and Order Shipping screens, but with the ability to filter orders (like the pending and shipped option) and change their status etc
     
    I'm fairly confident anyone who sends out physical items via Nexus will find this crucial in providing both a streamlined process in the Admin side and a more professional communication method with the customers.
     
    I'd be more than happy to discuss this further with Invision Staff (Mark) and more than happy to be a test goat on a live board and very active.
     
    Regards
     
    Jim.
  4. Jim added a post in a topic: Auto Reply to Topics   

    Hi,
     
    Really strange, but a topic just posted didn't have the formatting issue? Seems like its hit and miss though?
     
    Jim 
  5. Jim added a post in a topic: Auto Reply to Topics   

    Hi,
     
    Dont know if its just me or related to 3.4.x but topics are posting showing the HTML such as <br>
     
    Regards
     
    Jim
  6. Jim added a post in a topic: Change "Mark Solved" to "Mark as Best Answer"   

    I've only got one forum running 3.4, but thats a very good point. I think a language change is in order for 3.4.x
  7. Jim added a post in a topic: Recent security patch... felt left in the dark a little...   

     
    This is the problem... apart from not know what the patch was for to double check if I was affected... I followed the instructions... ie upload the patch... but that hadn't solved it.
     
    It was the reply to my ticket that I subsequently made, that said I also needed to recache my skins and language files... hence this post?
     
    So is recaching part of the fix or only in some cases where just applying the patch isn't enough?
     
    Please don't think I am moaning for the sake of moaning, I just can't help but think I can't be the only person who was wondering what on earth was going on? I'm no coder, but running invision forums since 2004 I feel confident in what I'm doing.
     
    The main thing I am saying is, had I know what to look out for, ie what the patch was fixing, I could have checked after applying it... I would have found out there and then that it hadn't fixed it still, rather than days later and multiple posts from my members complaining. (I run five forums by the way and they were all affected).
     
    Jim
  8. Jim added a post in a topic: Recent security patch... felt left in the dark a little...   

    Hi guys,
     
    I was one of X number affected by the recent security issue. I have no idea of the numbers affected.
     
    It was fantastic that you guys quickly addressed the issue with a security patch, but, why wasn't it made clear what the patch was actually doing?
     
    Also, why where there no instructions to explain that you need to recache all your skins and language files once applied?
     
    It not until the last few days when 1000's of my members have been affected that I realised I hadn't completed the patch.
     
    I've gone through these forums, finding some threads relating it removing suspicious files... however ended up having to file a support ticket. Surely thats a waste of your time had the info being available in the first place.
     
    I'm not sure if you don't say what the patch is doing for security reasons, but where possible for future patches, could it be mentioned why, along with additional steps to be taken?
     
    Regards
     
    Jim
  9. Jim added a post in a topic: iPad Editor   

    Yes its a shame and frustration that the iPad doesn't have this functionality still... lets hope so soon.
  10. Jim added a post in a topic: Download: Shoutbox   

    mySQL query error: INSERT INTO ibf_shoutbox_stats (`s_date`,`s_count`) VALUES('2012-10-17',802)</div> <div> </div> <div>SQL error: Unknown column 's_date' in 'field list'</div> <div>SQL error code: 1054</div> <div>Date: Monday 22nd October 2012 01:29:21 AM</div> <div> </div> <div> </div> <div> ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------</div> <div> Date: Mon, 22 Oct 2012 01:29:21 +0000</div> <div> Error: 1054 - Unknown column 's_date' in 'field list'</div> <div> IP Address: xxx - /forums/admin/upgrade/index.php?app=upgrade§ion=upgrade&do=appclass</div> <div> ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------</div> <div> mySQL query error: INSERT INTO ibf_shoutbox_stats (`s_date`,`s_count`) VALUES('2012-10-17',802)</div> <div> .--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------.</div> <div> | File                                                                       | Function                                                                      | Line No.          |</div> <div> |----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------|</div> <div> | admin/applications_addon/other/shoutbox/setup/versions/upg_13004/version_upgrade.php| [db_main_mysql].insert                                                        | 48                |</div> <div> '----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'</div> <div> | admin/setup/applications/upgrade/sections/upgrade.php                      | [version_upgrade].doExecute                                                   | 403               |</div> <div> '----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'</div> <div> | admin/setup/applications/upgrade/sections/upgrade.php                      | [upgrade_upgrade].install_appclass                                            | 148               |</div> <div> '----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'</div> <div> | admin/setup/sources/base/ipsController_setup.php                           | [upgrade_upgrade].doExecute                                                   | 258               |</div> <div> '----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'   I can see from your tracker this is caused by an old shout box (different one) being installed and the field being left in place... would you be able to provide instructions/query on how best to remove the required problem please?

About Me

I live in Stafford, Staffordshire, UK.

I got into using Invision Board when I decided to try setting up an Owners Club for the Ford Fiesta RS Concept in 2004. Since then, things seem to just grow and evolve.

I now run Club Network Limited in my spare time, which has a portfolio of Owners Clubs based on cars and technology, all using Invision.

In my full time career, I work crappy shifts, in a service that most people hate and get very little thanks for... but I love it!

Status Feed

  1. Jim

    ClubNetworkLimited.com

  2. Jim

    'simply' update templates bits?! How on earth do I do that?

    1. Amy T

      No idea, I think they need to mention which bits to update and what to update them with.

    2. emm1

      Tired of those template updates. :/

    3. Amy T

      Glad I have not updated from 2 yet. LOL

    4. Paranormalis

      exactly my thoughts. Tell us what bits need to be updated. What is preventing us from logging in. Send us in the right direction and I am sure we can fix the issue.

    5. Amy T

      I see they updated the post in the news with the bit info.

    6. Jim

      Thanks for the instructions IPS :)

  3. Jim

    time to get rid of some domain names... 56 of them is a little extreme