[quote name='Jeffrey Roberts' date='06 November 2009 - 09:48 PM'] My post is merely to caution those to ask lots of questions before deciding to use hosting services from a provider whose core business is not hosting. Our decision cost us thousands in lost revenue and almost our complete business.
No offence, but if your business site(s) were backed up on the same hard drive, (yes I know it was partitioned) as your live sites, then that was a huge fault in your own planning/running of the server.
I cannot understand why if you are hosting a business website, that you did not take regular backups both locally and remotely…
I know that the system administrator accidentally wiped the hard drive, but mistakes happen. After all you would be in the same boat if the server hard drive died and you couldn’t recover it.
Always plan for the worst and hope for the best :)