Jump to content


Photo

[#CJOIN-0]


[#CJOIN-0] There was an error connecting with the chat room. Please notify an administrator



I notice that this issue is being worked on (seen it in the chat help thread) but I couldn't find it in the tracker!

So please delete it if it's a duplicate. :)

Clicking the chatroom link again gets around the error as the chat room then loads ok.

Status: Fixed
Version: 1.0.0 Beta 2
Fixed In: 2.2.0 Beta 1


16 Comments

Updating status to: Fixed
Updating severity to: 3 - Medium
Issue fixed in: 1.0.0 Beta 3

We believe we've identified the problem, and that it will be fixed in the next update.
I'm still getting this even with the beta 3 version.
Send me a PM with your FTP information so I can investigate further please.
PM sent, cheers Brandon!
Photo
Megami Community
Dec 03 2009 06:53 PM
I'm getting this error as well with beta 3.
me 3 :blink:
I am also getting this in 3 which I did not get in 2.

Update 1: I was getting this when trying to use the Chat on IPS, then I refreshed 3 times and it worked. So I went to my board and refreshed it twice and it started to work, now it seems to be working correctly.

Update 2: I posted in my forms then came back to the Chat and it gave that error msg again, refresh 2-3 times and I'm in. Works fine after that I can go browse my forum and come back with no issue but if I do an action like post then the issue comes back.

Update 3: Other members are saying it works fine for them.
I'm getting this error as well with beta 3.
At beta 1 it is working
After upgrading I see

[#CJOIN-0] There was an error connecting with the chat room. Please notify an administrator.
I am seeing this as well, but only the first time I try to connect.

..Al
Updating status to: Confirmed - Ongoing Research

It's an intermittent error. I'm researching it.
Photo
Dreamlander
Dec 04 2009 02:47 PM
I just upgraded to beta 3 and I'm getting also this error:

[#CJOIN-0] There was an error connecting with the chat room. Please notify an administrator.

Photo
IPBSupport.de
Dec 04 2009 03:13 PM
Just for the record: I'm getting it too, but not always. Reload the chat will start the chat and it works fine.

Maybe you can test on our site, brandon.
It appears to be an issue server-side. We're looking into it.
Overnight I left tabs open to the chat here and on my site. The chat server went down in the middle of the morning and I was kicked from both rooms. When I refreshed both chat windows this morning I received the CJOIN-0 error. Refreshing a second time also produced the same error, in both rooms. The third refresh let me in, again, to both rooms.

I did apply the patch you posted last night.

..Al
Updating status to: Fixed
Issue fixed in: 1.0.0 Beta 4

Ok, tested a patch all weekend on a site and it's resolved the issue.

The problem is that there is an extra "newline" in the response content I get back from the first server we contact, so when I make the request to the actual chat server to join, it gets formatted like this:

GET /join.php?data
HTTP/1.1

instead of

GET /join.php?data HTTP/1.1

And since we are using lighttpd on the chat server, it's quite picky about the headers. I'll be releasing an update later today that resolves the problem.