permanent "You have been kicked from the chat room"

Updating status to: Cannot Reproduce

Submit a ticket for support from your client area please.

got it
doing that

i'm getting the same "You have been kicked from the chat room" message in chat.

Reply is still the same: submit a ticket for support so we can investigate please.

Getting tickets on this issue. Appears to be a js conflict.

The issue happens when someone adds in or has code that introduces something like Google +1 or some code from Facebook. The work around that we've been using (ty Jason for coming up with it) is to filter the code out when the application is ip.chat.

<if test="$this->registry->getCurrentApplication() != 'ipchat'"> (code) </if>

Tickets: 747922, 749362, 749437. There have been other tickets but those are three that I know of.

This is stuff from add-ons or template edits. When using an unmodified skin or no add-ons, it works just fine.

We can't really do much about that.. those who have issues with third party addons should report it to the modders.. and template edits are a customization so..

We can put up a generic article with some details, that's all I can think of.

Thank you for posting that clarification here Kessler. That will likely help others who hit the same problems.

It IS the solution and it worked fine for me.
thanks to Kessler!

Getting the same thing on here. I've been blocked Google Chrome Latest.

The code provided above around my Google+1 code worked to resolve the problem.

I only does this to a few of my members!

My members have same problem with Google Chrome, they are kicked from the chat room when they logged in the chat.

After try to find the problem, members who have this problem, installed our toolbar

If you install our toolbar on Firefox, IE or Safari, there is no bug with the chat....

I don't understand how to fix this with the solution of Kessler

i'm having the same problem...what should i do to fix it?

Please post in the forum for support, the tracker is not the proper area.