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Not getting pushes or able to do pulls for renewals.  I'll get an email but when checking the API logs, nothing is there.  I looked in the contributor center at the purchases, see where a renewal was done (compared the expiration dates) and a pull on that file also doesn't provide the proper details.

In addition to that, I've noticed that expiration pushes aren't including the customer ID as mentioned in the topic about using the Marketplace API.

http://community.inv...rketplace-apis/

Status: Fixed
Version:
Fixed In:


3 Comments

Pulling works fine for me on your account. Not sure what you mean by "pull for renewals" though - the API is returning the purchases, not the transactions. When someone renews, it will update their record with the new expiry date, it won't add a new record.

Regarding pushes - I don't understand - how can you both not be receiving pushes and receiving a push without a particular field?

Pulling works fine for me on your account. Not sure what you mean by "pull for renewals" though - the API is returning the purchases, not the transactions. When someone renews, it will update their record with the new expiry date, it won't add a new record.Regarding pushes - I don't understand - how can you both not be receiving pushes and receiving a push without a particular field?

I'm not getting pushes for renewals. For initial purchases and expirations, I'm getting them. Just with the expirations, the CUST_ID field is empty. It's being sent, but it's being sent as a blank.

I took another look at my pulls and I see where the expiration date has been updated. I was looking for a new record and so I thought it wasn't working for renewals.
Fixed the blank CUST_ID.