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Is there something wrong with my host? I don't understand! Rate Topic: -----

#1 User is offline   THR Icon

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Post icon  Posted 25 August 2005 - 01:08 AM

Hey,

I'm sorry to link to another topic ( http://forums.invisi...howtopic=184463 ) but I want to know whether there is a problem with my host - whether they are following bad practises or not - and I am not getting much of a response from the previous topic (which is not totally related). :-"

I am personally quite happy with my host - they use Australian based servers, I have a good bandwidth cap and 1gb of space (which I know is not huge, but is perfectly suitable for my needs) - all for A$19.95 per month.

However Wazoo has stated that he has had problems connecting to my site ( http://www.utopic.info ) but I am not sure how widespread this problem is. To quote:

Quote

08/20/05 12:41:30 ping <a href="http://www.utopic.info/testForums/" target="_blank">http://www.utopic.info/testForums/</a>
Ping failed, no such host

08/20/05 12:42:31 ping <a href="http://www.utopic.info/" target="_blank">http://www.utopic.info/</a>
Ping failed, no such host

08/20/05 12:43:16 ping www.utopic.info
Ping failed, no such host

<a href="http://www.dnsreport.com/tools/dnsreport.c...ain=utopic.info" target="_blank">http://www.dnsreport.com/tools/dnsreport.c...ain=utopic.info</a>
WARNING. The parent servers (I checked with tld6.ultradns.co.uk.) are not providing glue for all your nameservers. This means that they are supplying the NS records (host.example.com), but not supplying the A records (192.0.2.53), which can cause slightly slower connections, and may cause incompatibilities with some non-RFC-compliant programs.

Your NS records at your nameservers are:
dns1.netlogistics.com.au.
dns2.netlogistics.com.au.

Your www.utopic.info A record is:
www.utopic.info. CNAME utopic.info. [TTL=14400]
utopic.info. A 202.60.67.192 [TTL=14400] [AU]

08/20/05 12:49:58 ping 202.60.67.192
Ping 202.60.67.192 ...
1 Addr:202.60.67.192, RTT: 244ms, TTL: 43

08/20/05 12:50:36 Browsing <a href="http://202.60.67.192/" target="_blank">http://202.60.67.192/</a>
Fetching <a href="http://202.60.67.192/" target="_blank">http://202.60.67.192/</a> ...
GET / HTTP/1.1
Host: 202.60.67.192
Connection: close
<HEAD>
<TITLE>cPanel</TITLE>
<div style="color:ffffff">
You are seeing this page because there is nothing configured for the site you have requested. If you think you are seeing this page in error, please contact the site administrator or datacenter responsible for this site.<br>
</div>

I'd say you either offered up the wrong URL or you have more problems than RSS .../????


And

Quote

Your posted link - <a href="http://www.utopic.info/testForums/" target="_blank">http://www.utopic.info/testForums/</a>
Your DNS data points to the site being located at - utopic.info. A 202.60.67.192
Taking DNS out of the picture, <a href="http://202.60.67.192/testForums/" target="_blank">http://202.60.67.192/testForums/</a> = HTTP 404 - File not found (under IE6)

From FireFox 1.06;
Not Found
The requested URL /testForums/ was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.33 Server at kylie.netlogistics.com.au Port 80

I am still thinking that your provided URL is wrong.

Hmmmmm, FireFox does find the original URL ... very odd ... now, what was the original question? <g>


I'm quite confused as to whether I have a problem or not - most people seem to be able to locate my site without problem... :unsure:

I would appreciate any assistance/advise! :)
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#2 User is offline   TMF Group Icon

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Posted 25 August 2005 - 04:00 AM

I found the site without problem. IT may have been a DNS problem on the part of the person trying to visit the site.
In keeping with new federal laws, I give notice that all my posts are intended to annoy. My real name is in my profile.
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Posted 25 August 2005 - 09:53 AM

Works fine here, allthough it took about 30 seconds to download the page ( 2mb broadband ).
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#4 User is offline   twc19 Icon

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Posted 25 August 2005 - 10:17 AM

Works fine on my end. (1.5mb ADSL)

PS. Downloads in 1 sec on my end as i'm in Australia so oversea's users would take longer for Australian based servers as there is a lag (Well the data has along way to travel!).
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Posted 25 August 2005 - 10:44 AM

Thanks for all your responses, much appreciated. I'm fairly confident that there isn't a problem now.

Yeah, the servers are Australia based as most of my users will be in New Zealand/Australia, hence the delay.
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#6 User is offline   JayX Icon

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Posted 25 August 2005 - 11:32 AM

Whats hosting in AU like, cos I know the home based lines were crippled with transfer limits very early on in comparison to the rest of the world...
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Posted 25 August 2005 - 11:49 AM

To quote from my host, NetLogistics, for A$19.95/month:
  • 1,000 MBs Disk Space
  • 10 GBs Data Transfer
  • Host 2 Domains
  • Park 4 Domains
  • Unlimited Subdomains
  • Unlimited Email Accounts
  • Unlimited MySQL Databases
  • Extremely Low Latency
  • FREE Setup
For $29.95/month:
  • 1,500 MBs Disk Space
  • 15 GBs Data Transfer
  • Host 4 Domains
  • Park 6 Domains
  • Unlimited Subdomains
  • Unlimited Email Accounts
  • Unlimited MySQL Databases
  • Extremely Low Latency
  • FREE Setup
And for $39.95/month:
  • 2,000 MBs Disk Space
  • 20 GBs Data Transfer
  • Host 6 Domains
  • Park 8 Domains
  • Unlimited Subdomains
  • Unlimited Email Accounts
  • Unlimited MySQL Databases
  • Extremely Low Latency
  • FREE Setup
You get the idea...

Anyway, definitely more expensive than a US-based server but the response times are hugely different also. The telco market here is still dominated by Telstra but it is improving ... from what I have found so far NetLogistics are one of the best hosts in Australia for price, service and quality.

On a completely different matter, is it difficult to have your site mirrored somewhere? I.e. for someone in the northern hemisphere can I have a US based server but for anyone in the southern hemisphere can I have an Australian based server? If this is possible is it costly? And will the forums synchronise etc?
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Posted 25 August 2005 - 12:42 PM

Its probably best to get your site hosted in the US anyway, from the UK the pings are extremely fast to my server, and you get a lot more for your money.
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#9 User is offline   Larry Icon

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Posted 25 August 2005 - 03:00 PM

Bandwidth is a lot more important than disk space and you are getting like no bandwidth on any of those package. Do most people really need 2 gigs of web space?
-Larry-
http://www.MarlinsBaseball.com
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Posted 25 August 2005 - 11:30 PM

I get 20gb per month data transfer in the first package for $19.95 per month.

I might be getting "no bandwidth" but if I don't need a huge amount then what I have is perfectly suitable. What I consider to be more important is access time - and it is obvious that a server based in Australia is going to suit the Pacific more than one based in the US.
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