I'm not at work right now to check my email (or try to send any, etc.) but as long as our main site is online, I don't see why our email server wouldn't be...
@Chuck, actually, just email me with access issues.
Right now however, it is a global issue, it's not just related to a couple accounts, so please don't email me for the present problems you might be experiencing accessing the site. Under normal conditions however, it's fine to email email@example.com.
Most of the tickets submitted (with the exception of a few Debbie helps sort through - thx Debbie
) get forwarded to me anyways. It's not that you *can't* submit a ticket...it's just that users submitting tickets for issues related to IPS Beyond end up affecting the length of time it can take to get to the tickets actually related to software issues, which isn't really fair as that is what our ticketing system is really intended for.