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Introducing Spam Monitoring Service


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#141 bfarber

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Posted 23 July 2009 - 12:36 PM

I can't comment on that aspect of it. I know Charles said on previous pages we're looking at options. Perhaps something will surface that will be satisfying to perpetual and lifetime license holders to cover that. :)

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#142 Charles

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Posted 23 July 2009 - 12:36 PM

Calm yourselves :lol:

We are working on options ... just give us a few days :)
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#143 Jamer

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Posted 23 July 2009 - 12:42 PM

I don't like that. Yes I'm a little biased since I have a Lifetime license, but I think that the Lifetime license shouldn't be excluded because the terms of it are the same as a standard license except that it's "forever" instead of limited to 6 month windows.

With Perpetual, the license holder should be allowed to get it when they are in +Active status (ie, paid $30/year).

I know that IPS wants to convert those into standard licenses, but I think that's a bit shameful to try to reword or reclassify things just to do it.

I fully agreee...
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#144 Luke

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Posted 23 July 2009 - 12:53 PM

bfarber: The way I see it is the standard license $25 fee is for support and upgrades, nothing else. If you bend it to "future services" then by that token you should do it to the perpetual license since they pay $30 per year for support. And if you give it to them, lifetime license holders should get it free. The closest thing I have to compare to this service is the resource site: Without an active support contract, you cannot access it. Standard license holders pay $25 every six months, perpetual license holders pay $30 per year, and lifetime license holders pay nothing. But they get access to the same "service". And technically I would consider the resource site a "service" the same as the spam monitor.

I ask for every license holder to get it, or for none of them to get it and have a yearly fee. That would be fair to everyone. And it's much simpler to charge no one, or charge everyone. And as far as who is paying what for their license, in order to be fair you can't look at that. Regardless of what the initial agreement was, a license is a license. I have an active support contract, I get access to the resource site "service". The spam monitor should be treated the same for all, or different for all. It's as simple as that.
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#145 pisaldi

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Posted 23 July 2009 - 01:10 PM

However, for perpetual and lifetime license holders, that is all that your license entitles you to. I am really not sure why this seems so upsetting to everyone. :unsure: You purchased a product that included a license. That license said "you can continue to obtain updates and technical support". That is all that your license granted you. And we are honoring that.

The standard license, on the other hand, has a different structure. The fees associated with the standard license cover updates, support, and future services and products IPS may make available.


I think that's not true at all...

When Perpetual licenses were offered you said there were identically to standard ones and the only difference was in the price of the yearly support...

That's the reason it was justified to pay the amount it costed to have it... because paying every year the support you should have 6 years of support standard license ($120/$20=6 years)...

But, in my opinion the problem is that if IPS creates a service which cost money you can logically make to pay it... but such as you do with IP.Blog, IP.Gallery and IP.Downloads and as you will do with IP.CCS...

But don't create differences... do you feel is too low the $30 fee for support so increase to $40 or $50 and give the service to those who have support... but don't create the difference... please!!!

I think we are not second division customers...


Calm yourselves :lol:

We are working on options ... just give us a few days :)


NICE !!! :thumbsup:
Regards from Barcelona
Jordi

http://www.invisionhispano.com http://www.slot5.net http://www.losjuegosdeguille.com
http://www.elscastellers.com http://www.mercafin.com http://www.losdiabeticos.info


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#146 AtariAge

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Posted 23 July 2009 - 01:12 PM

Just curious, how much did those Lifetime and Perpetual licenses cost when they were available?

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#147 CoderX

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Posted 23 July 2009 - 01:12 PM

The resource site is available to lifetime license holders without any fee and it's considered a service isn't it?
I don't really see how this service is any different.
I wonder what other "services" you guys have planned for the future that won't apply to lifetime/perpetual license holders.
meh.. it was good while it lasted.

#148 pisaldi

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Posted 23 July 2009 - 01:17 PM

Just curious, how much did those Lifetime and Perpetual licenses cost when they were available?

..Al


--> New Order --> 10/07/04 --> $69.95
--> Upgrade to Perpetual License --> 10/24/06 --> $115.05

This is what paid when upgrading from standard..

And this is what paid buying directly Perpetual

--> Invision Power Board Perpetual License --> 09/27/06 --> $185.00


I don't know lifetime...


Regards from Barcelona
Regards from Barcelona
Jordi

http://www.invisionhispano.com http://www.slot5.net http://www.losjuegosdeguille.com
http://www.elscastellers.com http://www.mercafin.com http://www.losdiabeticos.info


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#149 Luke

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Posted 23 July 2009 - 01:18 PM

Just curious, how much did those Lifetime and Perpetual licenses cost when they were available?

..Al


I think it was around $150 when yearly licenses were about $60. I know I paid $200 or more for my lifetime license when it was available. I don't recall the exact amount.

But as I said before, it's not about what you paid for the license, or how much you pay to renew it. A license is a license, and should be considered equal. They should be giving it to all license holders, or make it separate service. I'm not against paying something to help with the costs of running this service (as it seems to be their concern), I just don't appreciate their initial tactic.

They're talking about it, so we'll wait. But I expect nothing less than equal treatment for every license holder. What ever is/was paid for a license should not be put into the equation.
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#150 pisaldi

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Posted 23 July 2009 - 01:26 PM

I think it was around $150 when yearly licenses were about $60. I know I paid $200 or more for my lifetime license when it was available. I don't recall the exact amount.


If you want to know how much did you pay, you must go your "Client Area" to "Your Invoices" and there you will find a history of ALL they invoice you've paid to IPS...

And that's very useful for remember things... :thumbsup:
Regards from Barcelona
Jordi

http://www.invisionhispano.com http://www.slot5.net http://www.losjuegosdeguille.com
http://www.elscastellers.com http://www.mercafin.com http://www.losdiabeticos.info


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#151 Charles

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Posted 23 July 2009 - 01:29 PM

The old licenses were:

Perpetual: $185 plus $30/year for technical support
Lifetime: $199 (no renewals) included technical support

Charles Warner
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#152 AtariAge

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Posted 23 July 2009 - 01:32 PM

The old licenses were:

Perpetual: $185 plus $30/year for technical support
Lifetime: $199 (no renewals) included technical support

Thanks..

#153 Mark

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Posted 23 July 2009 - 01:42 PM

I think that's not true at all...

When Perpetual licenses were offered you said there were identically to standard ones and the only difference was in the price of the yearly support...

That's the reason it was justified to pay the amount it costed to have it... because paying every year the support you should have 6 years of support standard license ($120/$20=6 years)...


When the Perpetual licenses were offered, there was no Standard license. So no, we never said they were identical to the Standard ones because the Standard ones didn't exist back then.

Mark Wade
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#154 Richard

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Posted 23 July 2009 - 01:48 PM

I think it was around $150 when yearly licenses were about $60. I know I paid $200 or more for my lifetime license when it was available. I don't recall the exact amount.

But as I said before, it's not about what you paid for the license, or how much you pay to renew it. A license is a license, and should be considered equal. They should be giving it to all license holders, or make it separate service. I'm not against paying something to help with the costs of running this service (as it seems to be their concern), I just don't appreciate their initial tactic.

They're talking about it, so we'll wait. But I expect nothing less than equal treatment for every license holder. What ever is/was paid for a license should not be put into the equation.


You keep saying a license is a license, but in this case it's not entirely true.

Lifetime license included access to upgrades and technical support
Perpetual license included access to upgrades and then you had to pay $30/yr for technical support
Standard license requires $25 every 6 months to retain access to upgrades and technical support and also includes new services that IPS may offer in the future. Basically the costs of those services are factored into that $25 you pay every 6 months.

Lifetime license holders are not paying anything more, ever, so you are getting updates and new versions without IPS getting any compensation for their continued development.
Perpetual license holders only pay for technical support, which in most cases isn't needed, though some pay the fee just to support IPS.
Standard license holders are paying $25 every 6 months, which supports these new services that IPS deems suitable and cost effective (they wouldn't include a service where they would be spending more than what they are getting in for example).

It doesn't get any simpler than that. Hope you can understand now.

#155 Matt

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Posted 23 July 2009 - 01:56 PM

Again, we're discussing options for legacy customers. Anything right now is pure speculation for the sake of it. :) Just give us a day or so. We don't want to make anyone feel second class. That was never our intention.

Matt Mecham
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#156 Luke

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Posted 23 July 2009 - 02:01 PM

You keep saying a license is a license, but in this case it's not entirely true.

Lifetime license included access to upgrades and technical support
Perpetual license included access to upgrades and then you had to pay $30/yr for technical support
Standard license requires $25 every 6 months to retain access to upgrades and technical support and also includes new services that IPS may offer in the future. Basically the costs of those services are factored into that $25 you pay every 6 months.

Lifetime license holders are not paying anything more, ever, so you are getting updates and new versions without IPS getting any compensation for their continued development.
Perpetual license holders only pay for technical support, which in most cases isn't needed, though some pay the fee just to support IPS.
Standard license holders are paying $25 every 6 months, which supports these new services that IPS deems suitable and cost effective (they wouldn't include a service where they would be spending more than what they are getting in for example).

It doesn't get any simpler than that. Hope you can understand now.


The $25 ever 6 months for standard, $30 per year for perpetual, and nothing for lifetime isn't just support. It includes access to the resource site which is considered a service. I never said that I wouldn't be willing to pay something as a lifetime license holder. But their current reasoning is not justified. Either give it to all license holders, or don't. It's is simple as that. I hope you can understand now.

Again, we're discussion options for legacy customers. Anything right now is pure speculation for the sake of it. :) Just give us a day or so. We don't want to make anyone feel second class. That was never our intention.


Thanks Matt. I await your answer :).
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#157 Charles

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Posted 23 July 2009 - 02:04 PM

Thanks Matt. I await your answer :) .


Oh! So Matt says it and you listen! I see how it is...

I shall go pout in the corner now. Woe is me, etc.
:(
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#158 pisaldi

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Posted 23 July 2009 - 02:09 PM

When the Perpetual licenses were offered, there was no Standard license. So no, we never said they were identical to the Standard ones because the Standard ones didn't exist back then.


It had no special name... is was only a license...

--> New Order --> 10/07/04 --> $69.95

Renewal: Invision Power Board Yearly License --> 10/07/05 --> $69.95

It was a yearly license...



But, better wait one or two days as Matt says... :thumbsup:
Regards from Barcelona
Jordi

http://www.invisionhispano.com http://www.slot5.net http://www.losjuegosdeguille.com
http://www.elscastellers.com http://www.mercafin.com http://www.losdiabeticos.info


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#159 aeharding

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Posted 23 July 2009 - 02:10 PM

Wait, I'm confused... Does this mean nulled boards could also get this service for however much per year? Or would they have to recode their system to figure out you have an old license, and give you a special deal to get the spam service?
That means our support is great or I have no life. Either way, great to hear ;) -Charles

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#160 Charles

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Posted 23 July 2009 - 02:10 PM

Wait, I'm confused... Does this mean nulled boards could also get this service for however much per year? Or would they have to recode their system to figure out you have an old license, and give you a special deal to get the spam service?


I can say positively that nulled boards get nothing from us...
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