Invision Power Services Are Rip Offs & Thefs
Posted 17 December 2009 - 01:08 PM
I then shut down my IPB site for a few years because I didn't have the funding to keep it up
It's now 2009 and I found the funding to put my site back online so I went into my Invision Power Services client account to get IPB 3.0.5 and my Invision Power Board (IPB) lifetime is misisng form my account. I sent a ticket to the Invision Power Services staff about this and all they say is they found where i bought the 2 Invision Power Board (IPB) lifetime licenses from them but both Invision Power Board (IPB) lifetime licenses were sold & I know this is not true I rember I sold the one that was bought in 2005 a few mounths ago but I didn't sellt he one that was bought in 2004 so I sould still have a Invision Power Board (IPB) lifetime license in my account but they are saying I don't.
So anyone who is looking to buy IPB do your self a big favor and don't because if this happened ot me then who knows how many other clients they have done this to.
Posted 17 December 2009 - 01:20 PM
It's difficult to address these matters in public. We keep logs, e-mails and all electronic communication -- I found yours from 2007 in which the transaction receipt was provided indicating the new owner paid you for the licenses and you authorizing the transfer (you specified "2 licenses.") This also had verification of your client area password, establishing that you were actually making the request. We do not allow a single license transfer - you may only sell the account, which is what you did.
This is exactly why we discourage license transfers to be honest. Many times, someone will sell a license, decide they wish they hadn't and then return, often years later, to reclaim it. We then dedicate hours of research time to determine who the rightful owner of the license is -- and 99% of the time, the current license holder is the rightful license holder.
I'm sorry you did not like the outcome of our investigation. You're free to contact me with any questions or concerns, however, this is not the appropriate place for further discussion.
Chief Executive Officer
Invision Power Services, Inc.
E-Mail: [email protected]
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