26 replies to this topic

[IPBSupport.de]

IP.Nexus must correctly declare TAX for the customers.

I have a big (LAW) problem with IP.Nexus when i cant declare the TAX on the product pages.

There should be options at the "Pricing" TAB in the ACP (and/or a global setting), so we can set a price and say...

- price without TAX (NO TAX, no declare)
- price incl. x% TAX (IP.Nexus should not add TAX to the price BUT declare)
- price excl. x% TAX (IP.Nexus must add TAX to the price AND declare)

On the products page (and also in IP.Downloads) we need a info "incl. TAX" or "excl. TAX" or womething else.


Edit: HERE we have the same thing, Mai 2010. Cant believe it that such an important (LAW) thing ignored during development...

[IPBSupport.de]

Hello?

I do think that this feedback should be taken seriously and it should not be difficult to implement.

Otherwise, I can not use IP.Nexus, because in germany (and i think this is a problem in other countries too) we must declare the VAT everywhere (also and especially on the product page).

I'm not happy with our strict laws, but IP.Nexus should use the "standard" from all other shop softwares and declare the VAT correctly (also on the productages).

Thank you.

[yacenty]

same thing in Poland, but I think similiar to You about suuport here.
Unfortunatlley I thought revision 1.1 should be usable but this is not

[Kyanar]

If your laws are anything like ours, the solution could just be a skin change to display a message on every Nexus controlled page which basically states the currency all products are in, that taxes are excluded and will be added at checkout, and that prices may vary due to exchange rates. See http://community.fus...al.co.nz/store/ (at the bottom) - this is done by adding this to the globalTemplate, just after the copyright:

<if test="IPS_APP_COMPONENT == 'nexus'"><div class="disclaimer">Prices displayed are in New Zealand Dollars and exclude GST. Actual price will be calculated during the checkout process and displayed to you. Displayed prices may vary from actual amount paid due to currency conversion. For more information on currency conversion rates, contact your bank or payment card provider.</div></if>

Then just add a CSS class to decide how you want to display it. Easy peasy. (For what it's worth, I agree with adding a "+ Tax", but would prefer it use the name of the applicable tax classes, so it'd read "+VAT" or "+GST". This skin change just allows you to work with it for now until such a change is made).

[IPBSupport.de]

Thank you for a approach (right word?), Kyanar

It would certainly be a possibility for me to add a tax information in each product description.

But i think, for a (professional) shop software it should be a standard to correct declare the tax on every product page (maybe per setting). IPS can not ignore that, unless they want only customer in the U.S.

And i also think, IPS is probably not care, because in the U.S. it plays for IPS no matter...

[Mark]

Considering that I'm in the UK, I think that statement is a little unfair

The reason it doesn't do this at the moment is because tax isn't a single setting. The tax a customer will be charged depends on their location, which may not be available until after they checkout.
That said, I would like to add an option so if you only have one tax class that applies to all locations it will display it in the price. I haven't looked into the logistics of this though.

[IPBSupport.de]

The reason it doesn't do this at the moment is because tax isn't a single setting. The tax a customer will be charged depends on their location, which may not be available until after they checkout.

Yes, but then you must rework the Product Pages (or IP.Nexus complete) so IP.Nexus know the location of the customer on every page.

I do not think this is a big problem, i do not know any shop software which can not declare the tax correctly on every pages - based on the customer location or the (global) product TAX.

Maybe have a look into other Shop Softwares to see how they handle this !?

That said, I would like to add an option so if you only have one tax class that applies to all locations it will display it in the price. I haven't looked into the logistics of this though.

Okay, there are a lot of opportunities:

- show "excl. TAX" under the product price if there is a different tax for different locations
- show "incl. x% TAX" under the product price if there is a global tax for all locations
- ...

Maybe other settings for declare TAX, see posts above.

The main thing there i would say is that there is any possibility to declare the TAX automatically - and i hope you will have a look into this so i can use IP.Nexus ASAP.

[Mark]

Yes, but then you must rework the Product Pages (or IP.Nexus complete) so IP.Nexus know the location of the customer on every page.

How? Short of asking everyone (including guests) to provide their address just to look at the store - there isn't really a way



Like I said, I have thought about it - I'm not saying I disagree with you - it's just there is a reason it works in the way it does at the moment

[IPBSupport.de]

How? Short of asking everyone (including guests) to provide their address just to look at the store - there isn't really a way

As i said, you should have a look into (other) shop softwares, i dont know anyone which have a problem with declare TAX.

Maybe we need a global (locale) TAX, which show to guests or customers who not entered a location !?

And only if a guest/customer entered the location IP.Nexus declare the TAX based ob the location (if anyone use this setting).

[Jimi Wikman]

Considering that I'm in the UK, I think that statement is a little unfair

The reason it doesn't do this at the moment is because tax isn't a single setting. The tax a customer will be charged depends on their location, which may not be available until after they checkout.
That said, I would like to add an option so if you only have one tax class that applies to all locations it will display it in the price. I haven't looked into the logistics of this though.

For me the most logic way to do this is to show tax depending on the settings for the shop, meaning that if the shop is a german shop it will display sales tax on all items based on what the price would be if you are from Germany. When I checkout the sales tax will be changed depending on what changes need to be done and the registered client will have his or her sales tax marked in the profile so that the system will always show the sales tax based on that while logged in.

Having no sales tax show will fool people to think that this item either have sales tax already added or does not have tax at all and then when they hit checkout and their invoice suddenly jump with 25% or so they will not only drop the sale, but they will feel cheated and pissed off and most likely complain or never return again.

[Olsberg]

Agree. Tax declaration, and better reporting is two of my three main wished for a near future version
http://community.inv...xus-developers/

[Olsberg]

How? Short of asking everyone (including guests) to provide their address just to look at the store - there isn't really a way

One example of a site that handles multiple currencies and taxes: www.musicstore.de
One click at the Country flag, and you are presented with enough options to see the price and taxes correctly in all European countries. For example.

[Pfeiffer]

As Jimi Wikman above noted, most stores in Europe, are legally bound to show the Tax for the country the store is located in. If your store is based in Germany, you have to show German VAT, unless you can get the correct country and tax of the person browsing your store. When I browse web shops in the US, I notice that a lot of them show sales tax according to the state the store is based in - where applicable.

[wimg]

The above is only true for a proper brick & mortar store. For e-selling into Europe, you actually need to calculate the VAT for the country delivered to, provided you get B2B deliveries without VAT.

You can add the tax rates by creating a Tax Class, add all the diferent rates, and select the appropriate countries per tax rate.

A big pain, but it is a once off setup, until the VAT rate changes.

However, there is a problem, in that not all countries/regions for VAT are listed in the country/state lists in Nexus, and I haven't been able to determine yet where this happens to be able to change this. F.e.: Portugal has a general VAT rate of 23% currently, but the Azores and Madeira, which fall under Portugal, have a general VAT rate of only 16 %.

Kind regards, Wim

[IPBSupport.de]

Another important thing:

The "Card" show not the tax rate (e.g. 19%) - this is absolutely necessary in Germany (and probably also in other countries).

 Bildschirmfoto 2011-06-03 um 20.25.28.png   16.26K   0 downloads

Hope IPS fix the tax mistakes in the next version.

[.Ian]

The way that other stores do it is simply to set the store to show inclusive or exclusive prices - simple.

If selling mainly to consumers in the UK, AFAIK you must include VAT in the store price - if selling to businesses you can exclude and add on later.

If you are exempt from the tax (i.e. live outside the EU) then the final price is decided upon the address and the VAT is removed.

However this might not apply to all items. For example if I sell a UK domain, I am supposed to charge VAT even if the person lives in the USA, but if I sell hosting I do not need to add VAT.

So whilst it should be fairly straight forward, all items need the option to always charge tax to comply with HMRC (or equivalent)

[IPBSupport.de]

*bump*

[IPBSupport.de]

Okay, now we have a good new option.

A suggest for this: In the "Tax Description" option it would be great to have a placeholder for the tax-rate, because we must declare the tax (not only show "incl. TAX" - this is not a problem if you have a global TAX, but if you have products with different TAX (we have different TAX for some products in germany) we have a problem.

[Richard.C]

i thought this got sorted out back here? http://community.inv...prices-inc-vat/

[IPBSupport.de]

Yes. As i said, we now have a (global) option to show the TAX next the price, but we need a placeholder for the TAX-rate in this setting.

At the moment we only can add a text, e.g. "inkl. TAX" without a option to include the TAX-rate (only if we wrote "inkl. 19% TAX", but then we have this on the complete store, also if the TAX-rate of a product is different (maybe 7% TAX).