14 replies to this topic

[WD.]

In 1.4.0, a new feature was introduced where the user presses the add to cart button to see the product options, then must press it again for purchase.

Why?

It makes a whole lot more sense to redesign the viewItem template using a neat grid structure than to hide product options before actually pressing 'add to cart'

[burm]

I agree...

[.time]

I like it. Anyone who throws a fit over having to press an extra button probably isn't a dream in the support department anyway.

[burm]

I'm not supporting anything, I'm selling a product. And having an extra button to click means one extra step that person might not do when ordering the product. Its a bad idea period.

[.time]

I'm not supporting anything, I'm selling a product. And having an extra button to click means one extra step that person might not do when ordering the product. Its a bad idea period.

Right, I was thinking digital downloads. I sincerely doubt anyone is going to decide your store is too much work for having to click an extra button though... the little animation is actually a little more polished, compared to 1.3's way of putting the description and options on one page. If someone wants your product, they will buy it. Lots of big stores have pain in the ass shopping carts (Hell, look at Go Daddy).

[burm]

GoDaddy needs a user experience specialist bad.

[Mark]

Product options are now hidden on the initial "view item" screen in order to a put a heavier emphasis on the product description, and to stop the view item page becoming too cluttered, particularly when there are many options.

If you don't like it, it's an extremely simple template change - I'd be happy to post up an article if you like.

[Sean James]

What about the option to have the options predefined? For example a yes or no option, the default is set to no

[Alexander V]

What about the option to have the options predefined? For example a yes or no option, the default is set to no

That's a marvelous idea. I actually bumped into the same oddity- it just doesn't feel right to be honest. It feels messy to me.

[burm]

Product options are now hidden on the initial "view item" screen in order to a put a heavier emphasis on the product description, and to stop the view item page becoming too cluttered, particularly when there are many options.

If you don't like it, it's an extremely simple template change - I'd be happy to post up an article if you like.

That be great.

[WD.]

Product options are now hidden on the initial "view item" screen in order to a put a heavier emphasis on the product description, and to stop the view item page becoming too cluttered, particularly when there are many options.

If you don't like it, it's an extremely simple template change - I'd be happy to post up an article if you like.

It's not about what you think is good to you. It's what is good to the average customer. You have specialized knowledge of the product which puts you at the disadvantage of understanding the consumer's perspective (without careful analysis) when processing through the checkout process. When concerning something as important as a shopping cart, function outweighs form though the latter is still important.

[Mark]

I'm not sure what you mean by that or how you could possibly know what our "average customer" thinks, but like I say, I'll try to get an article written up today so you can change it back

[jackflash]

There you go, easy fix by Mark with an upcoming article.

[Mark]

Viola: http://community.inv...ct-options-r585

[Sean James]

What would be less confusing for customers instead of clicking the same button twice on the same page would be to have a second page load that is dedicated to package addons. This would also keep the product page much cleaner.