Sign in to follow this  
Followers 0

Jason H and support

24 posts in this topic

Posted

Rarely in life do I consider handing out any kind of praise to anyone for anything, there's a time and exception for everything I guess and this is one of them for me. I'm not on the inside of IPB and I can not tell anyone what kind of person Jason is because I just do not know that. What I do know however is when I submit a ticket I look forward to one person helping me always and that is Jason. Many hard tech tickets from me and many I expect Jason to "read my mind tickets" that lacked information for him to even help.

From my perspective as a customer over the past I think almost 2 years this is the type of employee I would certainly say stands out for doing their job and going the extra mile. I certainly don't have to go over what his job is because if you've submitted a ticket you know. Jason has a very vast area to cover and does it extremely well imo. Hard worker, knowledgeable worker. A+++++

Now of someone promotes him because I said this and removes him from support expect and angry customer ticket :D

Regards

.Ian, Feld0, mikesound and 15 others like this

Share this post


Link to post
Share on other sites

Posted

Yes, Robotech is good at what he does. A couple of us others will actually throw tickets at him if it seems like something that would be difficult (at best) to try to resolve. You see, he has this stick which he uses to beat issues into submission. Issue goes in fighting, then comes out limping on a crutch, crying and saying "Sorry, I didn't mean to be that much trouble." Sometimes it's funny to look at the list of tickets and try to not blink, only to have your eyes give in and blink and when you do, a large number of tickets have vanished. Of course, when wanting to work on tickets, you have to move quick or Robotech will fix it before you can even read it.
:)

Share this post


Link to post
Share on other sites

Posted

Jason is a awesome guy always get the job done right. :grin:

Share this post


Link to post
Share on other sites

Posted

My few words:
Jason does everytime a very good Job
Thanks again for this best and great support !

Share this post


Link to post
Share on other sites

Posted

[quote name='Kessler' timestamp='1320201668' post='2190363']
Sometimes it's funny to look at the list of tickets and try to not blink, only to have your eyes give in and blink and when you do, a large number of tickets have vanished. Of course, when wanting to work on tickets, you have to move quick or Robotech will fix it before you can even read it.
:smile:


Jason is the best. I remember one time he was like: how come someone got to this before me?

Share this post


Link to post
Share on other sites

Posted

Jason is the ticket king :)

Share this post


Link to post
Share on other sites

Posted

Thanks. But.. No.. For every one of you.. There's someone wanting to call me an ass.. So.. I take both equally. You'd both be right..

Mark, Bob van Leeuwen, Alex and 3 others like this

Share this post


Link to post
Share on other sites

Posted

Jason is just being humble now..... :) Robotech is the master, I learn from him everyday! :)

Share this post


Link to post
Share on other sites

Posted

No... No.. I'm pretty confident in saying the numbers are at least equal.

Share this post


Link to post
Share on other sites

Posted

I will vouch for his being an ass. He's an ass when it comes to taking compliments, he considers them fightin' words. And ignore him when he claims that he doesn't do more than the others, the numbers prove otherwise.

Share this post


Link to post
Share on other sites

Posted

Show us the numbers :P

Share this post


Link to post
Share on other sites

Posted

Jason is great.

Share this post


Link to post
Share on other sites

Posted

Twice this morning already... in only about 30 minutes so far.... :smile:

ADKGamers likes this

Share this post


Link to post
Share on other sites

Posted

Top man, there are a few others as well. Thinking about it they are all pretty good just that Jason normally responds first

Share this post


Link to post
Share on other sites

Posted

[quote name='tenaki' timestamp='1320264956' post='2190709']
Top man, there are a few others as well. Thinking about it they are all pretty good just that Jason normally responds first

Share this post


Link to post
Share on other sites

Posted

Without having hesitation, Jason Hanna is doing excellent work!

Share this post


Link to post
Share on other sites

Posted

[quote name='Jason H' timestamp='1320257340' post='2190659']
No... No.. I'm pretty confident in saying the numbers are at least equal.



I wouldn't say they're equal :wink:

Share this post


Link to post
Share on other sites

Posted

Maybe Jason's just normal and everyone else...yeah this post is gonna get deleted isn't it?

Share this post


Link to post
Share on other sites

Posted

I will agree with everything that's been said here. Jason is awesome. He was the first person from the support team that I dealt with here and he gave a great experience. There's not many places these days that offer great support anymore. So I have to say that you guys are all doing a great job! I've had great support from others as well, but Jason is definitely the cream of the crop!

Share this post


Link to post
Share on other sites

Posted

Just outstanding guy :)
Always right on money.

Share this post


Link to post
Share on other sites

Posted

[quote name='IP.Robotech' timestamp='1320255521' post='2190645']
Thanks. But.. No.. For every one of you.. There's someone wanting to call me an ass.. So.. I take both equally. You'd both be right..


Love the new name! :)

.Ian and Kessler like this

Share this post


Link to post
Share on other sites

Posted

BTW all those accolades call for some pay raise, don't they? :smile:

Share this post


Link to post
Share on other sites

Posted

[quote name='broni' timestamp='1320281627' post='2190805']
BTW all those accolades call for some pay raise, don't they? :smile:

Share this post


Link to post
Share on other sites

Posted

Here's an example of Jason. Only difference is that Jason trains his guinea pigs to work on tickets. (When I showed this to him, he said it was a beast teaching the pudgy one to crack a whip).
http://www.youtube.com/watch?v=T0GpdqunVGA

Rhett and Ryan Ashbrook like this

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0

  • Who's Browsing   0 members

    No registered users viewing this page.