When your members are promoted to the next level, do they just look around and see the new features available to them or do you communicate somehow through a PM, email, etc. what they can do now? If you let them know, is there a way to automate it?
I explain the different member groups and such in an introductory personal message to all members after they register.
I've been wanting to write something up to send out different customized responses to members when they are promoted to each group, but I haven't gotten around to trying yet.
This is the app I use for the automatic introduction: