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When will I receive my confirmation?


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#1 Pigs Feet Productions

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Posted 12 April 2012 - 05:52 PM

Hi I just posted about this about 30 min ago. I still haven't received any email about the confirmation of my purchase. I would like to get started with my website.

#2 Wolfie

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Posted 12 April 2012 - 06:00 PM

Hi I just posted about this about 30 min ago. I still haven't received any email about the confirmation of my purchase. I would like to get started with my website.

It's currently after business hours, so it could take until tomorrow morning before it's done. It's usually much faster, even during off-hours, but it can take until the next day for it to be taken care of.

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#3 ee_joseph

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Posted 12 April 2012 - 06:39 PM

Usually they are fast. I just bought mine 30 minutes ago after testing IPB for 3 months now. I want start now but I guess no other option but to wait.

#4 Pigs Feet Productions

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Posted 12 April 2012 - 06:54 PM

I have been waiting about 2 hours now....

#5 Part

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Posted 12 April 2012 - 08:32 PM

Depends on the staff, but I know for me it took ~~ 5 hour. That was for renewal of licence, though, and I think that some staff were away that day.

Generally, though, I don't think it takes longer than 1-2 hours. Prepare a few welcome topics or some content while you're waiting. Or maybe a plan of how you want your categories/forums :)

#6 Collin S.

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Posted 12 April 2012 - 08:38 PM

All orders are manually held to prevent fraud. It can take upto 2 business days for your payment to clear, but in most cases, it happens within a few hours. If you have any questions or concerns specific to your account, please don't hesitate to email accounts@invisionpower.com

-Collin S.
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