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[raindog308]

As you may have heard, WHMCS.com was hacked yesterday. Sounds like it was pretty ugly - a database with all user accounts was leaked, all web site files taken, etc. Sounds like the hacker got everything except the non-ioncube'd source code for the product.

Anyway, it got me to thinking...WHMCS is no doubt one of the major players in the web-hosting client management fields. Hostbill, ClientExec, etc. are others. But since I own IPB, I thought...what about using IP.Nexus? Besides the WHMCS security issues (they had a vulnerability in December as well which was against the product, not their site), Nexus is also cheaper and integrates with the forum, etc.

Nexus apparently has

• cPanel integration, and some payment gateways (Paypal at least). I haven't read enough to see if it does all the automation whmcs does (termination, suspension, provisioning, etc.)
• MaxMind integration (very important)

But what about other features:

• Domain checking/availability/registering (registrar reseller integration)
• Domain nameserver management
• Stock management (i.e, it's possible to say "out of stock" on that product)
• Welcome emails, etc.
• Email piping - I think so (customers can reply to emails and they get fed into the support ticket system - they don't have to login to Nexus to reply every time)
• Knowledgebase - I suppose you could use IPContent for this
• SSL - I assume you can do this (so people can login with SSL)

[Collin S.]

Nexus apparently has

• cPanel integration, and some payment gateways (Paypal at least). I haven't read enough to see if it does all the automation whmcs does (termination, suspension, provisioning, etc.)
• MaxMind integration (very important)

But what about other features:

• Domain checking/availability/registering (registrar reseller integration)
• Domain nameserver management
• Stock management (i.e, it's possible to say "out of stock" on that product)
• Welcome emails, etc.
• Email piping - I think so (customers can reply to emails and they get fed into the support ticket system - they don't have to login to Nexus to reply every time)
• Knowledgebase - I suppose you could use IPContent for this
• SSL - I assume you can do this (so people can login with SSL)

It might be a good start to say that we use IP.Nexus to run our hosting operation here at IPS: http://www.invisionpower.com/hosting/ We use it for webhosting and we're eating our own dog food here. So it's a very good and suitable webhosting product.

I don't know what "all of the automation" WHMCS does, but Nexus does support automatic creation of accounts, termination after X days, suspensions due to non payment or other reason, and so on. And yes, it has built in fraud screening tools which you can learn more about here: http://community.inv...te-fraud-rules/

As of right now, there is no built in registrar integration. However, this is a frequently requested feature and we are working on it. I do not have an ETA.

Yes, Nexus does have stock management, based on a per-server overhead, and on a per-package basis. (ie, 20 accounts per server, but no more than 3 "super duper" packages can be sold.)

I'm not sure what you mean by "welcome emails" - Nexus sends order confirmation, invoices, receipts, and whatnot.

Yes, nexus supports email piping and POP3 email importing.

At this time, IP.Nexus does not have a built in knowledge base system, however it does support canned replies.

Yes, Nexus is fully SSL compatible, just as it is on our client area: https://www.invisionpower.com/clients/