Anyway, it got me to thinking...WHMCS is no doubt one of the major players in the web-hosting client management fields. Hostbill, ClientExec, etc. are others. But since I own IPB, I thought...what about using IP.Nexus? Besides the WHMCS security issues (they had a vulnerability in December as well which was against the product, not their site), Nexus is also cheaper and integrates with the forum, etc.
Nexus apparently has
- cPanel integration, and some payment gateways (Paypal at least). I haven't read enough to see if it does all the automation whmcs does (termination, suspension, provisioning, etc.)
- MaxMind integration (very important)
- Domain checking/availability/registering (registrar reseller integration)
- Domain nameserver management
- Stock management (i.e, it's possible to say "out of stock" on that product)
- Welcome emails, etc.
- Email piping - I think so (customers can reply to emails and they get fed into the support ticket system - they don't have to login to Nexus to reply every time)
- Knowledgebase - I suppose you could use IPContent for this
- SSL - I assume you can do this (so people can login with SSL)