Sign in to follow this  
Followers 0

View and reset user download caps

4 posts in this topic

Posted

I have people send me reports every now and then, saying that they've been locked out of the downloads section for reaching their daily downloads limit, but claiming they have not downloaded the maximum daily file limit.

Sadly, there's nothing I can do about this. I think the problem might be realated to these users possible using download accelerators of some sort, but I'm not 100% sure.

Regardless, this is not a bug report, but a suggestion. It would be nice to have a funciton in the ACP to view how many files a user has downloaded that (day/week/month), how many downloads they have remaining for the (day/week/month), and an option to reset the users downloads limits.

Even show what active downloads the user has going, with the option to cancel/drop them. As I've also had a few people report the system reporting they still had active downloads running, preventing them from starting a new one, when they claimed they did not. This issue resolves itself after a while, but is still somewhat annoying.

Share this post


Link to post
Share on other sites

Posted

You can view the downloads already under Other Apps -> Downloads -> Main -> Statistics and running a Member Report.

The problem with resetting caps is that it is based on the logged downloads. The only way to reset the caps would be to clear the download logs for a user. It could be done, of course, but would mean you no longer have the logs for that user in the future.

Kirito likes this

Share this post


Link to post
Share on other sites

Posted

[quote name='bfarber' timestamp='1340203171' post='2279444']
You can view the downloads already under Other Apps -> Downloads -> Main -> Statistics and running a Member Report.

The problem with resetting caps is that it is based on the logged downloads. The only way to reset the caps would be to clear the download logs for a user. It could be done, of course, but would mean you no longer have the logs for that user in the future.

Hm, well, now I know how to manually clear them at least. Thanks for the response.

Share this post


Link to post
Share on other sites

Posted

Could that possibly be changed into having say a cache of download logs that can be reset so we have a way to maintain quota issues without losing our logs? This is my biggest headache in regards to IPD. Also having the timestamp in the user report would be very very helpful.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0

  • Who's Browsing   0 members

    No registered users viewing this page.