Make me a into the Client Group?
Posted 04 July 2012 - 01:01 AM
Posted 04 July 2012 - 05:30 AM
I don't think it will change your group (it may change to "members") to "Clients" though as usually that's for the licence holder only, however an alternative contact can make full use of the support forums and client area.
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Posted 05 July 2012 - 04:10 AM
Andy is correct. Only clients can be part of the clients group, i.e. the person who purchased the licence or hosted plan. We do however have the alternate contacts option, which if your partner gives permission you can submit support tickets and raise billing tickets on your account. Please note that he has to specifically give permission to one or both of these areas via alternate contacts section in the client area.
Regretfully only clients are able to download software from both the client area and the Marketplace.
- AndyF likes this
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