How do I downgrade to the 5 users chat? I'm currently on 20 users but it's not used enough for me to justify paying for them.
Thanks.
Downgrade to 5 users
Started by Booth, Jul 08 2012 03:31 PM
2 replies to this topic
#1
Booth
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- +Clients
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Advanced Member
Posted 08 July 2012 - 03:31 PM
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#2
Mark H
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- IPS Staff
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Gramps
Posted 08 July 2012 - 03:34 PM
When the 20-user Chat expires, file a ticket to Support asking that it be dis-associated from your License, and a free 5-user Chat added and associated instead. That will effectively "downgrade" it.
(Note that you have to have an active license for the free 5-user chat to work.)
(Note that you have to have an active license for the free 5-user chat to work.)
#3
Collin S.
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- IPS Staff
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- 3,072 posts
IP.Hippie
Posted 08 July 2012 - 03:36 PM
Just open an accounts/billing ticket and we can help you out. 
edit: mark beat me.
edit: mark beat me.
Edited by Collin S. , 08 July 2012 - 03:36 PM.
-Collin S.
Invision Power Services, Inc.
if mouthsize > handsize
boogaloo shrimp and pogo sticks
Invision Power Services, Inc.
if mouthsize > handsize
boogaloo shrimp and pogo sticks
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