Sign in to follow this  
Followers 0

Downgrade to 5 users

3 posts in this topic

Posted

How do I downgrade to the 5 users chat? I'm currently on 20 users but it's not used enough for me to justify paying for them.

Thanks.

Share this post


Link to post
Share on other sites

Posted

When the 20-user Chat expires, file a ticket to Support asking that it be dis-associated from your License, and a free 5-user Chat added and associated instead. That will effectively "downgrade" it.

(Note that you have to have an active license for the free 5-user chat to work.)

Share this post


Link to post
Share on other sites

Posted (edited)

Just open an accounts/billing ticket and we can help you out. :smile:

edit: mark beat me.

Edited by Collin S.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0

  • Who's Browsing   0 members

    No registered users viewing this page.