Suggestion: Addition of "support topic" button immediately after download?
Posted 15 July 2012 - 06:28 AM
When a member views a file, they have the choice of viewing the support topic through a grey button the right. Great. But once a member has downloaded a file, there's no opportunity to visit that immediately or easily without arsing around finding the file entry again or clicking the "Back" button the browser (which is unlikely).
So I would like there to be the opportunity for members to visit a file's "support topic" immediately afterwards, in the next click immediately after download. This simply means adding another grey "support topic" button/link on the final download page (i.e. after the member has agreed the disclaimer and downloaded the file successfully).
According to the support guys on here, apparently this isn't possible at the moment because "...the 'confirmDownload' page can display many files for the one IP.Downloads record, and as the support topic information isn't required on that page, it isn't sent to the template."
I have absolutely no idea how to achieve this, so any help would be greatly appreciated for me to see that little grey button a second time
Thanks so much, appreciate comments or maybe an admin to consider for a future version.
Posted 29 December 2012 - 08:54 AM
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