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"Confirm My Order" Suggestion (Important)


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#1 topgunx

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Posted 03 August 2012 - 07:02 AM

Hello,

I use my own custom payment gateway that keeps the entire checkout process on my website. This means when a customer clicks the "Confirm My Order" button script is run in the backgound (similar to PayPal Pro).

Now a response from the bank or PayPal may take several seconds. I have had several cases where the customer has clicked on the "Confirm My Order" a second time causing the transaction to be processed twice. NOT GOOD!

My suggestion is that after clicking the "Confirm My Order" button it should "grey out". And even better if a "Please Wait... (spinning disk)" icon appeared.

Can this be done?

Thanks!
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#2 Griffin80

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Posted 08 August 2012 - 08:20 PM

This is exactly the problem I am having now with some of my customer. If they click 'confirm my order' before the green loading box at the top of the page completes they are getting errors.

#3 Kyanar

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Posted 09 August 2012 - 06:00 AM

This is exactly the problem I am having now with some of my customer. If they click 'confirm my order' before the green loading box at the top of the page completes they are getting errors.


Thats a different issue, caused when Nexus hasnt yet changed the form on the client side after a payment method has been selected.
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#4 jwdenzel

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Posted 10 August 2012 - 01:27 PM

This is a good request to have the "Confirm My order" get grayed out or something. +1




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