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Issue information

  • #027019

  • Fixed

  • -

  • 1.3.1

  • 0 - None Assigned


Issue Confirmations

  • Yes (6)No (3)
Photo

Chat not scrolling to bottom

Posted by Fishfish0001 on 12 January 2011 - 08:49 PM

When using the latest IP Chat it won't scroll to the bottom when new messages come in.

I have managed to reproduce the bug and found out whats causing it. The bug appears when you post a smiley in the chatroom. The default ones including the ":wub:" smiley causes this. the more smileys posted, the more offset the scrolling is. i thing this is due to the smileys being bigger in height than the area allocated for the chat message and a calculation error for the height of all the chat messages occurs. Please fix this issue.


I can confirm the smiley theory.



Can confirm this is still going on (not working)

 

Google Chrome (current)  on Mint Linux



Ie8 on Win7 is having issues with auto scrolling on this site.

 

Scrolls to message when I post, but not when others post.



Me, Ryan, Brian and Collin have just been trying to reproduce this to no avail.

If you're able to reproduce this, want to help me debug and are available some time between 9am and 5pm London time any day over the next few weekdays to do so - please Email me.


changed status to: Cannot Reproduce

Have contacted a few people who could previously reproduce and all now say they can't.

If you're still experiencing this issue, please contact me and we can revisit this, but since there's nothing I can do about this otherwise, I'm going to go ahead and mark it cannot reproduce.


I have a few users that this affects on Firefox and Chrome, I'm seeing if clearing the cache fixes it.


changed status to: Confirmed - General

Working on this, seem to have nailed down what is causing it in one case. Need other people that can reproduce to fully confirm, if you can, please contact me ASAP.

@Mark, I'll explain what I've found over AIM soon.


Alex it's happening to me. Also.


changed status to: Fixed
changed fixed-in version to: 1.3.1

Umm.. it says it's fixed... but I just downloaded IP.Chat like 2 hours ago and it's still having issues... not sure if you've already rolled it out or not.


No, the fix will be included in the next version (1.3.1)


View Poststoo2000, on 03 June 2011 - 02:26 PM, said:


Ie8 on Win7 is having issues with auto scrolling on this site.

Scrolls to message when I post, but not when others post.



Exactly the same with my site.


I still have problems with the auto-scroll in 1.3.1, am I alone ?


Be sure to clear your browser cache, you might still have the old javascript cached.


View Postteraßyte, on 31 August 2011 - 11:03 AM, said:

Be sure to clear your browser cache, you might still have the old javascript cached.

I cleared the cache and restarted chrome, but nothing changes :S


In that case submit a ticket please.


This is caused by AdBlock. If you disable/uninstall AdBlock the problem should be solved. I don't know any other ways to solve it.


On chrom I have adblock disabled on my site and still have problems with scrolling.







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