The Visitors, on 17 June 2011 - 08:03 AM, said:
As I understand it, the support system is for technical issues (problems). So yes, if my forum was to crash or I received some odd error... I'm sure they would be all over it.
But for less emergency questions such as... Does anyone know how to make a BB code for X? Or other important questions that have gone un-answered, such as....
Custom Field / Action question
for Nexus.
It the odd ends (non emergency) topics or questions I wonder about
You're assuming from what the topic title says, you can't possibly know what the actual question is. Just for your reference, the user is asking for help on a making a custom PHP file - which is outside the scope of our support, and is also something that not all of our customers would be able to assist with.
I don't see how you can judge the support when you can't actually read the topics..



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