IPBSupport.de

Blink3r, on 24 May 2012 - 06:52 PM, said:

I've worked in several businesses and we've always issued an invoice when the work was completed. We'd just stamp the invoice with a 'Paid' stamp when payment was made.

I also deal with many UK online companies and the workflow is the same:

I select goods into a cart.
I 'checkout' - this creates the invoice.
I make a payment
The invoice states 'paid'.

Reference our blog entry this topic is referring to...

This topic explains the formula we are using to calculate the renewal dates when we change the license structure. For general feedback or questions on the license structure as a whole please create a new topic.

Here are examples on how we would recalculate renewal dates and such.


Standard License with apps

• IP.Board Standard License expiring 1 June 2012
  
  • IP.Gallery expiring 1 July 2012
    
  • IP.Blog already expired

IP.Board has a 6 month renewal rate of $25 and Gallery has a renewal rate of $10. This means that if IP.Board's days are worth 1 then IP.Gallery's days are worth 0.4 ($10 / $25). Assume today is 15 May 2012 so IP.Board has 15 days of credit and IP.Gallery has 45 days.

So now we have to calculate the equivalent days. We do IP.Gallery's 45 days * 0.4 = 18 days equivalent credit to IP.Board. It is 15 days between today (15 May) and IP.Board's expiration (1 June) so therefore we have 15 + 18 = 33 days of credit to work with.

Next we have to sort out how to apply those 33 days of credit. We are altering the renewal dates of IP.Board at a factor of 1 and IP.Gallery at a factor of 0.4 so 1.4 days of credit to keep everything active. Taking 33 / 1.4 gives us 23.57 (24) days of credit from today's date. So this results in 24 days from today (15 May):

• IPS Community Suite
  
  • IP.Board new expiration of 9 June 2012
    
  • IP.Gallery new expiration of 9 June 2012
    
  • IP.Blog remains expired

Another example:

• IP.Board Standard License expiring 1 June 2012
  
  • IP.Nexus expiring 1 July 2012

This case is a bit different as IP.Nexus has a higher renewal rate ($35) than IP.Board so the weight is 1.4. However, the formula is the same:

IP.Nexus 45 days * 1.4 = 63 days resulting in 78 days of credit from today (15 May). Again adding in the weights gives us 2.4 so we then do 78 / 2.4 = 32.5 (33) days of credit:

• IPS Community Suite
  
  • IP.Board new expiration of 18 June 2012
    
  • IP.Gallery new expiration of 18 June 2012
    
  • IP.Blog remains expired

Business License

For business licenses we will add in a new package type called "Priority Support and Service" or similar that will be an addon package to the Suite license.

Legacy Licenses

Lifetime license will change to:

• IPS Community Suite
  
  • IP.Board (Legacy: lifetime license - no extra services - ticket support included) No Expiration

If a Lifetime license holder as addons they will be recalculated using the same formula.

Perpetual license will change to:

• IPS Community Suite
  
  • IP.Board (Legacy: perpetual license - no extra services - ticket support available on renewal) Expiration date caries over using same formula

IP.Board/Gallery/Blog bundle will change to:

• IPS Community Suite
  
  • IP.Board with current expiration date
    
  • IP.Gallery with no expiration
    
  • IP.Blog with no expiration

General renewals and new purchases

IP.Nexus 1.5 supports prorating purchases so when you add/renew a new application on the Suite your price paid will be prorated so renewal dates remain the same.

You will still be able to cancel renewals on specific products so, as an example, you bought IP.Gallery but decided after a while you didn't use it you can cancel that renewal yourself or reactivate it later if you change your mind.

IPBSupport.de, on 23 May 2012 - 11:14 AM, said:

We've also fixed over 20 bugs so far and confirmed/investigated countless bug reports, which isn't bad going. Many of the team have been studying hard for exams to further their own careers.

Please also remember that Tracker is a rather complex system behind the scenes.

Forea, on 03 May 2012 - 12:25 PM, said:

It's been out for less than 24 hours... you might want to give us a little time to push out an update

IPBSupport.de, on 26 April 2012 - 02:43 AM, said:

Ryan did a massive bug report sweep this morning to get most of them updated, please be aware though, there are other developers working on Tracker

The entire team is:

  This project is led by +stoo2000, +Ryan H., +peaderfi, +(e) Eric, +rsyvarth

Lee69, on 26 April 2012 - 03:56 AM, said:

http://community.inv...t-21-iptracker/

mat206, on 20 March 2012 - 09:30 PM, said:

Speaking as a programmer myself, I would rather it went back to the old way.  I don't write code in this editor, I paste code from other sources here that already have tabs in them.  Even if your statement meant to imply that all programmers like the tab key doing the opposite of what browsers design it to do, not everyone who uses IP.Board is a programmer.  I'd hate to see IPS get into any issues over the accessibility problems this change causes.

I find myself having to use the old editor most of the time because frankly I think a lot of the things like this tab functionality regression to be a pain with this new editor.  It's just a shame that switching back to the old editor makes us lose all of the buttons.  I'd at least like to be able to insert bbcode as actual bbcode tags by clicking a button rather than have to type them out all of the time, but I have to type them, because the CKEditor makes things too cumbersome.

Matt, on 19 March 2012 - 04:20 AM, said:

We never had that option before, why was it added now?  Tabbing between locations on a web page is standard accessibility functionality, and should be restored.

please if there is a way to bring the TAB back in.  When you post a reply or a topic in the text box and hit tab it does nothing.                 Please make it so it goes to post topic or reply or something, I loved this feature however I do love the new box to type in, but the TAB outweighs it.

Marcher Technologies, on 14 March 2012 - 04:43 PM, said:

His response is likely to be far less glamorous or insightful than you are expecting, I suspect.  Alex does a lot of work for us already, and Tracker is something he maintains in his spare time outside of the work he does for us.  I believe he was recently working through a lot of school work and exams, and just hadn't had much time to work on Tracker.

I know this doesn't help any, but I don't think a response or excuse is really what anyone wants to hear.  I don't want to promise or say anything that we can't or don't actually deliver on, so that is why you're not getting more information in this thread yet.  Once we have determined internally the best way forward, I'm positive one of us will let you guys know our plans.

EBrown, on 14 March 2012 - 04:46 PM, said:

I am positive our competitors have bug tracking software installed - most software development companies do.  What I meant was, I don't think our primary competitors offer an off-the-shelf for-sale or freeware issue tracker application internally.

Rimi, on 14 March 2012 - 04:47 PM, said:

We use it here, and we are running 3.3.


At the end of this all, we have taken your comments into account and are discussing the best way forward.  Once we have decided what that path is, we will let you know.

The one that bugs me is this:



There's an extra pixel below messenger and notifications, but not below the username on hover.

Look at the top left corner of the active element in the drop down menu. Would be more fluid if the menu was 1px lower, to make if flow with the bottom line of #primary_nav.

Is it really useful? Why not right click and choose "Copy Link" (or whatever your Browser/OS uses for this choice)?

IPBSupport.de, on 30 January 2012 - 07:26 AM, said:

As we are testing 3.3 and regularly updating our forum, the skin customization that adds the bar you reference was removed (we had to revert our template) and will be added back in due course.

IPBSupport.de, on 30 December 2011 - 06:18 PM, said:

My post is directed to Jean's bug report which is a high priority due to the export function not working. Your concerns will be looked at shortly.