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Posted
majdi, on 02 September 2010 - 12:46 PM, said:
how come in topics thanking IPS like the one you are reading and
http://community.inv...uable-thankyou/
or
http://community.inv...alk-about-fast/
there is no less than 2 official answers from IPS, however for topic like these (and i'll post mine just as an example) http://community.inv...ost__p__2008662
or
http://community.inv...re-is-ips-team/
we get nothing but jokes
http://community.inv...uable-thankyou/
or
http://community.inv...alk-about-fast/
there is no less than 2 official answers from IPS, however for topic like these (and i'll post mine just as an example) http://community.inv...ost__p__2008662
or
http://community.inv...re-is-ips-team/
we get nothing but jokes
The first of your examples was a post in a feedback topic, it probably wasn't noticed. If you require technical support, you could of course submit a ticket and we'd be happy to help (and that is what our support staff spend 95% of their time doing).
The second, I'm not sure what you really expected us to say; it goes without saying that our staff sometimes take time off, we're not going to provide a list of who's got a cold this week or who's gone on vacation where - it's not really an appropriate discussion.
When people like Michael take the time to post positive feedback, yes, we do like to take a couple of minutes, usually of our own time to thank them - I think it's a little unfair to hijack such topics or say that our taking note of them is a waste of time.
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