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Welcome to IPS!

Feel free to browse our community to get a feel for how our community software operates. Post in the pre-sales forum with any questions you have before purchasing or use the Test Posting forum to post a few messages yourself! You can also get a free demo to try the IPS Community Suite yourself.

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• Jay •

Member Since 27 Apr 2002
Offline Last Active Private
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Posts I've Made

In Topic: IPB & e-junkie/PayPal

30 January 2012 - 11:12 PM

I would recommend using Nexus instead of e-junkie so you don't have to constantly pay the middle-man fees.

In regards to your question, I'm sorry but I don't know.

In Topic: Poor Customer Service

18 November 2011 - 07:51 PM

View PostBrian Michael Owens, on 18 November 2011 - 07:08 PM, said:

ok if you would like me to take the time to respond to you then thats fine with me... 1st i have purchased a software, 2nd nowhere in the checkout process is anything remotely stating that they will take their sweet time to deliver what i ordered, 3rd when i read about it in the terms (one small sentance) "may take up to 1 day but normally it takes 1 hr" yes it does kinda make me angry. 4th then i get a response from the staff that it takes 2 days WHA????? you can not tell me it is not poor customer service and wrong to not disclose this in the beginning.

That's much more understandable, thank you Brian.

In Topic: Poor Customer Service

18 November 2011 - 07:01 PM

View PostBrian Michael Owens, on 18 November 2011 - 06:59 PM, said:

just fyi i have used the ticket systems and i have purchased the product. i have been told pretty much OH WELL HURRY AND WAIT. anmd to top it off I have read in their terms that it would be done within 1 day so no 7 yr old tantrum either

Yeah... copy/pasting a response to multiple posts with a minor variation at the end. That's also mature.

Okay, you convinced me.

In Topic: Poor Customer Service

18 November 2011 - 06:57 PM

View PostBrian Michael Owens, on 18 November 2011 - 06:11 PM, said:

WHY WHEN I PAY FOR SOMETHING AM I NOT ALLOWED TO GET ANY TYPE OF SERVICE. JUST WANT TO KNOW FOR WHEN I TELL ALL MY FRIENDS. THIS IS RIDICULOUS THE WAY I HAVE BEEN TREATED AS A CUSTOMER. IM SURE YOU WILL DELETE THIS POST SO NOBODY CAN OR WILL KNOW HOW THEY WILL BE TREATED IF THEY BUY YOUR PRODUCT.

Brian Michael Owens (Personal Opinion)

This post smacks of 7 year old temper tantrum (Personal Opinion)

In Topic: IPS vs other forum software (XenForo) - I'm a Prospective Buyer

13 November 2011 - 05:00 AM

View PostMarcher Technologies, on 12 November 2011 - 11:05 PM, said:

Lets bygones be Jay :wink:
Unlike a certain snarky individual, Aisha is helping people by answering support forum questions.

What certain snarky individual might you be referring to? It hasn't been that long ago that I went through the technical support forum for IPB and answered a ton of 0 reply threads that had not been attended to for days by others.

Mind the facts before you criticize, please.