Charles

I looked at your ticket history.

You submitted two technical support tickets. Our staff replied to both of them but you never replied back to us.

If you do not reply back to our staff I cannot see how we can possibly assist you nor do I really see how you can warrant a complaint. You have to let us help you

I'm happy for them to keep doing what they're doing personally

Version 4's template system is much easier for a novice. I am no designer and it makes much more sense to me than 3's does

That would certainly ruin my day too.

Much like we show/hide elements in a responsive design based on the screen size, you would show/hide ads based on the viewing size being used.

We no longer release patches for 2.x, 3.0.x, and now 3.1.x. At some point we have to draw a line (just as we did in 2.x and 3.0.x) and we have decided that 3.1 is time to die. It's out of date much like 2.x and 3.0.x are.

Of course this same exact topic comes up every time we finally stop worrying about an old version

 

 

You are really missing some things in your logic. Why don't we put it back to 3.0 too? Or 2.3? What about 1.3?

 

Sure this SPECIFIC security issue will not be back-ported to 3.1, 3.0, 2.x, 1.x, etc. but those very old versions are surely full of lots of other issues too.  ... I don't know that for certain but because we obviously don't actively go back in time and audit out of date code it seems very risky on your part to just assume very old code is secure.

 

You have made the choice to continue to use software that we released in 2010. It's the nature of the web that technology changes at a rapid pace.

This was me under the wrong account btw

Thanks for your interest.

1. I'm not aware of a specific mod to do that but you could search the Marketplace
2. You can do that by editing the skin or there is a place on the AdminCP to put in ad code that will be inserted in preset locations.
3. Yes you can do this with Blocks in IP.Content
4. Oh there are lots of things built in to the software or available on the Marketplace. I'm sure some current IPS clients will reply here with their own feedback too.

Version 3.1.4 is no longer support by IPS. To get this along with many other security updates and enhancements you should upgrade.

It works really well actually. You'll have to take my word for it as 4.0's skin isn't ready for reveal yet.

And every single page of the Suite will be mobile ready

This is why we make our software easy to modify

I want a refund.

I'm worth 10 times my asking price.

That's the thing - why go for lowest common denominator - if someone can't learn how something works like a CSS sprite, they really have no business customizing their forum themselves and should hire a professional.

Spend 10 minutes in our support ticket queue and you will change your mind

Haven't you left like 4 times now?