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Matt, on 23 July 2009 - 02:20 AM, said:
We are offering a brand new service free to standard and business license holders. It really is as simple as that.
... It's because you want me to give up my Perpetual license.
#1831370 Introducing Spam Monitoring Service
Posted
on 23 July 2009 - 02:29 AM
So why not offer the 'service' to your legacy customers for a fee?...
... It's because you want me to give up my Perpetual license.
#1831343 Introducing Spam Monitoring Service
Posted
on 23 July 2009 - 01:40 AM
Quote
Then you can carry on with your current license just fine.
How kind of you to permit this.
Do you want some serious feedback though? I'm very unimpressed with the way you announced this.
Here's the original announcement:
Quote
Pricing
To further our continuing efforts to not only enhance the products we offer but also the services around those products: this service will be offered at no additional charge to those with an active support and service license for IP.Board and for IPS hosting customers!
To further our continuing efforts to not only enhance the products we offer but also the services around those products: this service will be offered at no additional charge to those with an active support and service license for IP.Board and for IPS hosting customers!
As far as I can tell I have an active support and service license. Otherwise I wouldn't be allowed to log tickets with and download software from you. Wonder what a Trading Standards department would make of this if you were a British company?
#1831325 Introducing Spam Monitoring Service
Posted
on 23 July 2009 - 01:04 AM
From where I'm standing, the outlay I made for the Lifetime/Perpetual license was a waste of money... because I'm still paying an annual support fee, and now I'm still excluded from ongoing developments...
So, I find myself wondering why I purchased that perpetual license in the first place... and wondering why I'm still paying the annual fee... because no matter how you word it, you're forcing me to give up my Perpetual license in order to continue benefiting from IPB developments.
So, I find myself wondering why I purchased that perpetual license in the first place... and wondering why I'm still paying the annual fee... because no matter how you word it, you're forcing me to give up my Perpetual license in order to continue benefiting from IPB developments.
#1831214 Introducing Spam Monitoring Service
Posted
on 22 July 2009 - 08:20 PM
Charles, on 22 July 2009 - 07:52 PM, said:
That would just be overhead. Besides, we plan on adding more services and don't want to get into setting prices for each one. It's easier to just say they're included.
ssslippy, on 22 July 2009 - 08:01 PM, said:
The fact is license holders are being forced out of their license for a service they want and would most likely pay for if they did not have to lose their current license status. Find a way to allow someone like me who has a perpetual license to KEEP my perpetual and still pay $25/6 months and things would be fine.
Rοb, on 22 July 2009 - 08:02 PM, said:
I agree with Wolfie, a (smaller) yearly payment would be the way forward.
Charles, on 22 July 2009 - 08:02 PM, said:
Well I suppose they could do that but that would be an odd choice.
#1831208 Introducing Spam Monitoring Service
Posted
on 22 July 2009 - 08:01 PM
I think what needs to be done is the lifetime/perpetual license holders should not have to give up their license to get this service. They should be able to retain their license while if they wish they can pay a $25/6 month fee on TOP of their current license without having to downgrade.
The fact is license holders are being forced out of their license for a service they want and would most likely pay for if they did not have to lose their current license status. Find a way to allow someone like me who has a perpetual license to KEEP my perpetual and still pay $25/6 months and things would be fine.
The fact is license holders are being forced out of their license for a service they want and would most likely pay for if they did not have to lose their current license status. Find a way to allow someone like me who has a perpetual license to KEEP my perpetual and still pay $25/6 months and things would be fine.
#1831203 Introducing Spam Monitoring Service
Posted
on 22 July 2009 - 07:49 PM
Charles, on 22 July 2009 - 07:38 PM, said:
The key expires when the license does. You can renew it if you renew your license, of course.
#1831194 Introducing Spam Monitoring Service
Posted
on 22 July 2009 - 07:36 PM
Charles, on 22 July 2009 - 07:25 PM, said:
I personally think it is quite simple. We promised Perpetual and Lifetime license holders access to IPB downloads and technical support.
This is a new service that did not even exist back then and is part of our new services plan that is included in the 6-month renewal fees. We have plenty more services planned in the future that will be the same sort of thing. They are new services - not technical support.
This is a new service that did not even exist back then and is part of our new services plan that is included in the 6-month renewal fees. We have plenty more services planned in the future that will be the same sort of thing. They are new services - not technical support.
IPS News, on 22 July 2009 - 04:07 PM, said:
Pricing
To further our continuing efforts to not only enhance the products we offer but also the services around those products: this service will be offered at no additional charge to those with an active support and service license for IP.Board and for IPS hosting customers!
To further our continuing efforts to not only enhance the products we offer but also the services around those products: this service will be offered at no additional charge to those with an active support and service license for IP.Board and for IPS hosting customers!
However like I said, if it were worded to say "Standard IP.Board License" or something to that effect, that would be different. Also, as I'm aware that IPS is trying to boost its revenue (while also covering expenses), why not offer the service to Lifetime/Perp license holders for like $10/year? That would give the option to keep the current license but still generate additional revenue for IPS. Win-Win situation.
What about my other question? Does their Spam-Monitoring end when their status goes to inactive or does it continue?
#1831185 Introducing Spam Monitoring Service
Posted
on 22 July 2009 - 07:19 PM
I just believe that if someone have +Active Customer status because of an IP.Board license, then that should qualify them for this feature. After all, if a Perp license holder pays the $30 for a year of service, then they are a current customer. The Lifetime holders are always current.
Now, if you want to say that Standard license holders get it for free while their license is active and then charge (say $10/year) for Perp/Lifetime license holders to obtain the service, I could go with that. But to make an announcement that it's for those with active IP.Board licenses, then to turn around and say "active" doesn't include lifetime/perp license holders, that's just shameful. Should have just said that it's free to those with an active Standard IP.Board License.
I'm juggling my licenses around anyway and plan to make use of the added feature on the board that currently has the lifetime license (but will swap that with the other board license). Just would have been nice to have it for both boards.
Question though, once someone has the key to use the function, does it only work while their license is active, or is it only required to be active when they put the key in but remains in effect from then on?
Now, if you want to say that Standard license holders get it for free while their license is active and then charge (say $10/year) for Perp/Lifetime license holders to obtain the service, I could go with that. But to make an announcement that it's for those with active IP.Board licenses, then to turn around and say "active" doesn't include lifetime/perp license holders, that's just shameful. Should have just said that it's free to those with an active Standard IP.Board License.
I'm juggling my licenses around anyway and plan to make use of the added feature on the board that currently has the lifetime license (but will swap that with the other board license). Just would have been nice to have it for both boards.
Question though, once someone has the key to use the function, does it only work while their license is active, or is it only required to be active when they put the key in but remains in effect from then on?
#1811931 License and Conversion Sale
Posted
on 20 June 2009 - 12:01 PM
The final and supported version of IP.Board 3.0.0 along with its applications (Blog/Gallery/Downloads) is nearly here! We are happy to announce our last license and conversion sale before IP.Board 3.0.0 is released.
IP.Board Standard License Sale
Starting now and ending June 30, 2009 at 5:00 pm EDT the price of an IP.Board Standard License will be reduced from $149.99 to $129.99 for all new orders. The 6-month renewal price will remain the same.
Free Conversion Service
If you are currently using a different forum software, now is the time to switch to the web's most advanced community software without any work on your part!
Our staff will convert your database to IP.Board at no cost to you. This is a savings off the normal $60.00 conversion fee! This applies to basic conversions from the software listed on the conversion information page. To take advantage of this offer, just email accounts@invisionpower.com by the end of the sale and our conversion team will take care of your database conversion for you. You will need to have an active IP.Board license to take advantage of this offer.
If your software is not listed on the conversion information page, we can still convert your software as a custom conversion. Just contact sales for a quote or more information.
Please email sales@invisionpower.com if you have any questions. Thank you!
Scheduling Note
Because of the tremendous increase in conversion requests over the last two weeks, our conversions staff may work with you to schedule a general time frame to perform the conversion service. You will have a single person to work with to arrange your conversion to make the process as easy as possible. Also, when contacting about a conversion, please specify if you want to convert to 2.3.6 or wait for 3.0.0 to be released before proceeding.
Also, be sure to get your request in as soon as possible. Because IPB3 final is very close, we want to be sure all conversion requests under this sale are scheduled before the rush of requests come in after IPB3 is released.
IP.Board Standard License Sale
Starting now and ending June 30, 2009 at 5:00 pm EDT the price of an IP.Board Standard License will be reduced from $149.99 to $129.99 for all new orders. The 6-month renewal price will remain the same.
Free Conversion Service
If you are currently using a different forum software, now is the time to switch to the web's most advanced community software without any work on your part!
Our staff will convert your database to IP.Board at no cost to you. This is a savings off the normal $60.00 conversion fee! This applies to basic conversions from the software listed on the conversion information page. To take advantage of this offer, just email accounts@invisionpower.com by the end of the sale and our conversion team will take care of your database conversion for you. You will need to have an active IP.Board license to take advantage of this offer.
If your software is not listed on the conversion information page, we can still convert your software as a custom conversion. Just contact sales for a quote or more information.
Please email sales@invisionpower.com if you have any questions. Thank you!
Scheduling Note
Because of the tremendous increase in conversion requests over the last two weeks, our conversions staff may work with you to schedule a general time frame to perform the conversion service. You will have a single person to work with to arrange your conversion to make the process as easy as possible. Also, when contacting about a conversion, please specify if you want to convert to 2.3.6 or wait for 3.0.0 to be released before proceeding.
Also, be sure to get your request in as soon as possible. Because IPB3 final is very close, we want to be sure all conversion requests under this sale are scheduled before the rush of requests come in after IPB3 is released.
#1808955 Site REALLY Slow!
Posted
on 11 June 2009 - 01:33 AM
I'm going to switch that debug bar off. People just obsess over it.
Refresh. ooh x.xx secods.
Refresh. ooh, faster.
Refresh. Oh, a bit slower.
Etc.
Guys, we are on a VPS with other sites. We routinely have 500+ users online. We are being spidered heavily. Expecting loads of under 1 and load times of under 500ms is unrealistic on this forum.
Just wait and see how it does on your own server. And if it's 100ms slower, don't worry about it there are worse things in the world.
Refresh. ooh x.xx secods.
Refresh. ooh, faster.
Refresh. Oh, a bit slower.
Etc.
Guys, we are on a VPS with other sites. We routinely have 500+ users online. We are being spidered heavily. Expecting loads of under 1 and load times of under 500ms is unrealistic on this forum.
Just wait and see how it does on your own server. And if it's 100ms slower, don't worry about it there are worse things in the world.
#1801612 Invision Power Board 3.0.0 Release Candidate 1
Posted
on 14 May 2009 - 08:33 AM
We are (extremely) pleased to announce the first release candidate of Invision Power Board 3.0.0 is now available.
This is the first release candidate release so please take a moment and read this entire announcement before downloading. Everyone here at IPS is very excited to reach this milestone of development and we look forward to working with everyone to sort out any remaining issues that crop up during the RC stage so we can quickly move to the final release.
The release candidates for IP.Blog, IP.Gallery, and IP.Downloads will be available in about a week.
What is a Release Candidate?
A release candidate is a version of the software between the beta phase and a final release. With the first release candidate of IP.Board 3.0.0 you can safely assume that we consider the software stable enough to use on your live community. There will be bugs and issues but it is our belief that any issues that come up should not impact your overall ability to manage your community. Keep this in mind as you make your decision to upgrade to IP.Board 3.0.0 RC1 and only upgrade if you are comfortable working around any possible issues that are present. We will of course fix any issues that come up in IP.Board 3.0.0's final release.
Technical Support and Service
IP.Board 3.0.0 RC 1 can be considered safe to use on a live site but it is not quite the final version of the software just yet. We want to give those comfortable upgrading to an RC release the chance to do so and report issues before we encourage everyone to upgrade. Technical support and service is not offered during the RC stage but of course will be available when the final version is announced.
Download IP.Board 3.0.0 RC 1
To download, log in to your client area. You will see the RC download information by clicking into your downloads. As stated above, technical support is not available so please only download if you are comfortable testing software.
IPS Hosting clients: a build of RC 1 for your use will appear in the client area soon. Sorry about the delay there.
This is the first release candidate release so please take a moment and read this entire announcement before downloading. Everyone here at IPS is very excited to reach this milestone of development and we look forward to working with everyone to sort out any remaining issues that crop up during the RC stage so we can quickly move to the final release.
The release candidates for IP.Blog, IP.Gallery, and IP.Downloads will be available in about a week.
What is a Release Candidate?
A release candidate is a version of the software between the beta phase and a final release. With the first release candidate of IP.Board 3.0.0 you can safely assume that we consider the software stable enough to use on your live community. There will be bugs and issues but it is our belief that any issues that come up should not impact your overall ability to manage your community. Keep this in mind as you make your decision to upgrade to IP.Board 3.0.0 RC1 and only upgrade if you are comfortable working around any possible issues that are present. We will of course fix any issues that come up in IP.Board 3.0.0's final release.
Technical Support and Service
IP.Board 3.0.0 RC 1 can be considered safe to use on a live site but it is not quite the final version of the software just yet. We want to give those comfortable upgrading to an RC release the chance to do so and report issues before we encourage everyone to upgrade. Technical support and service is not offered during the RC stage but of course will be available when the final version is announced.
Download IP.Board 3.0.0 RC 1
To download, log in to your client area. You will see the RC download information by clicking into your downloads. As stated above, technical support is not available so please only download if you are comfortable testing software.
IPS Hosting clients: a build of RC 1 for your use will appear in the client area soon. Sorry about the delay there.
