Rhett

IPS Staff
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About Rhett

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    One Man Wonder
  • Birthday June 28

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  • Gender Male
  • Location Northern Ca

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Rhett's Activity

  1. Rhett added a post in a topic How to upgrade from 3.4.7 to 4.0 RC?   

     
    That would only apply in some cases as it's dependent on your specific hosting setup. Not all hosts will support a user.ini file though. 
    To work around this on an IPS level, you can add the following to your conf_global.php file though.
     
    ini_set( 'memory_limit', '128M' ); 
  2. Rhett added a post in a topic IPB server requirements [CPU, RAM]   

    There are a lot of variables here, a lot of the answers would vary based on your community, which apps you are using, if you are using any third party add ons, what type of traffic and users you have etc.. I could go on and on really.  The setup and configuration also plays a big part of this, for example if you select to use innodb, it can use much more memory than myisam, so therefore you would need more memory to allocate to mysql. Same with web servers, depending on what you are going to be running, memory and processing resources can vary.
    If this is a new community, I would recommend that you start out in our community in the cloud, this will allow you to focus on your community, and not worry about server and hosting configuration.  Once things settle in, if needed, you can explore your options at that time.
    If you are set on a self hosted solution, and you expect your community to grow, start with a larger VPS or a smaller dedicated machine, and go from there. A good systems admin can tune a wide variety of servers and specs to run properly, room for growth and peaks would vary depending on your available resources though. 
     
     
     
  3. Rhett added a post in a topic Slow Load Speed   

    Hello, thanks for the clarification, however in testing actually performance (not a test site tool) differences there is no difference, you are only improving the results on the testing tool and not a real performance improvement.  So for those that want to see a higher test score, I guess this helps, however in real world usage, loading a cookie or not is not going to improve anything from what I'm seeing here. So from what I can see so far, this does nothing more than report a better score. 
     
     
  4. Rhett added a post in a topic Slow Load Speed   

    It seems all you are doing here is tricking the testing tool, it shouldn't make any performance difference by changing the sub/domain used here if they are being served from the same server in the same location. So actual performance here would be identical, but the test tool you are using seems to rate this higher, real world performance would be no change. Can you clarify? 
  5. Rhett added a post in a topic Testing other themes? Marketplace does like my login.   

    Hello, I'm sorry for the trouble, however marketplace downloads are only available for customers. (license owners) 
    Thank you
     
  6. Rhett added a post in a topic Got to tell someone- Now that is service   

    Thanks Ricw, much appreciated!  You are always a pleasure to deal with as well, thanks for being such a great customer!   
  7. Rhett added a post in a topic IPS said they don't support rooted Android   

    Hello, Again I'm sorry for any confusion, rooted has really nothing to do with this issue here.  The issue is we are not able to duplicate the problem in testing.  As mentioned above, if you have an issue, this is not the place for it, you can request your ticket be escalated to management for review at anytime. 
  8. Rhett added a post in a topic IPS said they don't support rooted Android   

    Hello, I'm sorry for your frustration here, however as I have indicated in your ticket, we have tested this on many different android devices, many different versions of android as well.  We are unable to duplicate any issues on your site using the many Android phones we have available and our testing setups for these devices. 
     
    Without being able to duplicate this issue, we are pretty helpless trying to determine why a rooted OS would be having issues with some browsers.
    I think you can attest to the support time we put into that ticket testing, we are not shutting the door on you, until we can duplicate an issue, it's not something we can fix.
     
    This topic title is misleading in the least. (I have corrected this as well) 
  9. Rhett added a post in a topic license weird   

    Your license must be active in order to download the software.  
  10. Rhett added a post in a topic support don't provide support... and this is a pay product!   

    Hello, I'm sorry for any confusion here, as mentioned in your support ticket, this is a results of your free hosting provider adding a toolbar to your website that is conflicting with our software, this isn't something that we can support I'm afraid as it's not with our software but the free host's addition of items to your site. 
    I'm glad you found a solution, however please keep in mind that file edits to our files are also not supported.
    Thank you for your understanding. 
     
  11. Rhett added a article in Getting Started   

    Upgrading from 3.x to 4.0 - things to know
    3.x items that are not compatible with 4.0
    SkinsSkin imagesThird party hooksThird party applicationsAll base data, including: members, forums, topics, posts, etc. will remain intact and upgrade to IPS 4Backups
    Please ensure that you have a full backup of your database and file system your community prior to upgrading. 
    Requirements for IPS4
    You may wish to use our requirements checker to be sure your server supports our software before proceeding.
    UTF8 Requirements
    IPS4 requires UTF8 when upgrading, if your current database is not UTF8, during the first steps of the upgrade process, you will be prompted to run a UTF8 conversion, this is all built into the upgrader and works very well. Once this step is completed, you will be taken back to the upgrade routine.
    Checking URL's and storage paths prior to upgrading
    It's important to check your urls and upload paths in your admincp on 3.x prior to upgrading, for example if you have more than one url parked on your hosting configuration, the upload paths and urls should only match your current url of the site.
    User / Display Names
    Usernames and display names have been merged in IPS4. As the administrator, you may select which to keep during the upgrade process. Please note that this field will be the publicly displayed field for the user. 
    Friends / Followers
    Instead of friends, IPS4 features followers. A member now has the ability to follow another member without that being automatically reciprocal. You have the option of converting friends to followers.
    Question and Answer Forums
    Previous versions of the software allowed enabling of "Mark as Solved" on a per-forum basis. IPS4 enhances this functionality by allowing members to ask questions and rate their answers. 
    Validating Group
    When upgrading to IPS4, the validating group is merged into the members group with a "Validating Flag" these users will be prompted to validate their account or continue as a guest on the forum until they do so, using the guest group permission set.
    IP.content > Pages
    Upgrading ip.content to pages will upgrade your ip.content database, and content to the new Pages Application, however all blocks and templates will need to be re-created in IPS4 after the upgrade.
     
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  12. Rhett added a post in a topic I´m sad!!!!   

    Hello, there is no need to get upset here, if you have an issue, submitting a ticket with your issue to Account Assistance is the proper method to follow up on this before blowing up.  
    I have reviewed your issues in your tickets, and while our support staff has followed our policy here properly on no support for test sites, we can review this on a case by case basis if needed and we do use some judgement as well.  In your case here, I have reviewed these items and due to the nature of these issues and the past tickets you have had on this same issue, I have sent them up to our developers for review.
    Thank you
     
     
  13. Rhett added a post in a topic Favorite Browser?   

    Chrome - is there another browser?