We are in no way neglecting you, I'm not sure where you are sending emails too? however there are no support tickets on your account, for help with our software or any account questions, please use our official support ticket system here and we can assist you https://www.invisionpower.com/clients
They are not being rejected from what I can see, I would check your spam box or email filters, perhaps white list @invisionpower.com to ensure you are not blocking these at a mail server level. Or you can request the email be updated to another email that works better in your existing ticket.
That would only apply in some cases as it's dependent on your specific hosting setup. Not all hosts will support a user.ini file though. To work around this on an IPS level, you can add the following to your conf_global.php file though.
There are a lot of variables here, a lot of the answers would vary based on your community, which apps you are using, if you are using any third party add ons, what type of traffic and users you have etc.. I could go on and on really. The setup and configuration also plays a big part of this, for example if you select to use innodb, it can use much more memory than myisam, so therefore you would need more memory to allocate to mysql. Same with web servers, depending on what you are going to be running, memory and processing resources can vary. If this is a new community, I would recommend that you start out in our community in the cloud, this will allow you to focus on your community, and not worry about server and hosting configuration. Once things settle in, if needed, you can explore your options at that time. If you are set on a self hosted solution, and you expect your community to grow, start with a larger VPS or a smaller dedicated machine, and go from there. A good systems admin can tune a wide variety of servers and specs to run properly, room for growth and peaks would vary depending on your available resources though.
Hello, thanks for the clarification, however in testing actually performance (not a test site tool) differences there is no difference, you are only improving the results on the testing tool and not a real performance improvement. So for those that want to see a higher test score, I guess this helps, however in real world usage, loading a cookie or not is not going to improve anything from what I'm seeing here. So from what I can see so far, this does nothing more than report a better score.
It seems all you are doing here is tricking the testing tool, it shouldn't make any performance difference by changing the sub/domain used here if they are being served from the same server in the same location. So actual performance here would be identical, but the test tool you are using seems to rate this higher, real world performance would be no change. Can you clarify?
Hello, Again I'm sorry for any confusion, rooted has really nothing to do with this issue here. The issue is we are not able to duplicate the problem in testing. As mentioned above, if you have an issue, this is not the place for it, you can request your ticket be escalated to management for review at anytime.
Hello, I'm sorry for your frustration here, however as I have indicated in your ticket, we have tested this on many different android devices, many different versions of android as well. We are unable to duplicate any issues on your site using the many Android phones we have available and our testing setups for these devices.
Without being able to duplicate this issue, we are pretty helpless trying to determine why a rooted OS would be having issues with some browsers. I think you can attest to the support time we put into that ticket testing, we are not shutting the door on you, until we can duplicate an issue, it's not something we can fix.
This topic title is misleading in the least. (I have corrected this as well)