IPS Management
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About Lindy

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  • Birthday February 03

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  • Location Forest, VA

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Lindy's Activity

  1. Lindy added a post in a topic Windows 10   

    Another 10-15yrs, they may be close to being on par with Mac from 5yrs ago.  
    (There's my daily trolling)
  2. Lindy added a post in a topic Cookie Consent (again, sorry!)   

    Nothing is ever that simple.  That's going to lead to support which is going to end with IPS assuming liability for what you use the functionality for without understanding the ramifications. 
    Put simply, in a stock state, there shouldn't be anything for IPS4 to do here (but again, you should consult with a professional legal expert in your local jurisdiction.) We're not willing to get involved in EU regulations, I am sorry... and this is not an unusual position for a software developer to take on the "cookie law" and I'm not aware of a single one that offers out of the box compliance assumptions -- if they do, they're likely based in the EU -- we're not. 
    Sorry we can't be of more assistance on this. We're not open to further feedback on this position at this time. 
  3. Lindy added a post in a topic Update chat to use websockets?   

    Chat is slated (no immediate ETA) for a complete rewrite and if I recall from the spec, it's using websocket. 
  4. Lindy added a post in a topic Cookie Consent (again, sorry!)   

    Our position, like every other similar software developer that has no control over end-use, unfortunately has not and will likely not change. 

    The interpretation there implies what I've personally felt all along - unless you're doing advertising/tracking, you may not even need to get into cookie consent anyway. If you are doing advertising, tracking or collecting personal data, it's up to you to seek legal advice (as noted in the first paragraph above) as to how the law may apply to your particular situation. You may need consent, you may need more. We at IPS don't know and we're not willing to guess on a one-size fits all basis and instill a false sense of security for compliance and subsequently subject ourselves to liability for potentially being wrong when someone goes hog wild with advertising and tracking and violates their local laws while thinking IPS has them covered. 
    You'll note Google itself has not provided any direct solutions and are very careful not to provide specific direction, they merely point you to other resources and note you should get legal advice. That is, has always been and will remain IPS' position as well, I'm afraid. If we had a uniform solution that didn't contain the ability to be modified and used in different ways, yes - we'd absolutely consider making an easy cookie consent feature built-in. Because the software allows, but cannot account for third party modifications that can seriously impact your compliance with such local regulations (for example: if you add advertising, you may only need cookie consent -- if you do detailed tracking, you may need to document cookies) - we're not willing to entertain this on a software level.  
    As noted above, there is a modification in the marketplace (free) that will easily provide cookie consent (if you determine that's all you need.) I'm really sorry guys, but there's not much we can/are willing to do here. 
  5. Lindy added a post in a topic Is there an ETA on when replying to statuses in widget will be implemented?   

    Toggle what? Replies to status updates altogether? I don't believe we've considered that one way or another yet. 
    This is kind of why we don't just "do stuff" though. From the user end, you want a quick reply to status updates. From our end, it doesn't work like that. To do formatting, we'd have to do the RTE, which then means we'd have to load it in a modal / popup and at that point, it's just silly - go to the full status page as it's no longer all that quick, right? We'd then get "can't you just put a text box there? Then, we can easily do unformatted quick replies, but then you run into endless requests like "can you do unformatted + emoticons + hyperlinks + in-line attachments + <kitchen sink>?" Which brings you back full circle to formatting. Then, invariably and understandably -- "ew, can I shut that off?"  You can understand why I'm bald!
    When we get closer, it will go through the vetting process where we'll try to cover all the angles and find the best approach to fit the most people. 
  6. Lindy added a post in a topic Is there an ETA on when replying to statuses in widget will be implemented?   

    Is that all?  
    Emoticons - not likely to happen. Will see on the others.
  7. Lindy added a post in a topic Is there an ETA on when replying to statuses in widget will be implemented?   

    We've not yet committed to the best approach to implement this, but it will likely just be a text field -- i.e.: unformatted reply. If you wanted to go all out with RTE, you'd go to the full status page. 
    There's no immediate ETA that we'd be prepared to commit to, but it is in our sights. 
  8. Lindy added a post in a topic Ok You! Listen up!   

    Good one! I took a deep breath before clicking the topic - you got me.
    This just came in on the internal tracker this evening - we are evaluating! 
  9. Lindy added a post in a topic - Connection failed Error code 20   

    I think you hit during the backup, unfortunately - apologies for the inconvenience. 
  10. Lindy added a post in a topic IPB 4.0 Messenger - User Interaction Failure   

    For the first part, I'd almost call that a bug - we can look into that. 
    For the second part, what's an example use-case for BCCing PMs? Why wouldn't you use the bulk mailer at that point instead of creating 200 conversations?
    Flag them as a spammer. I did say we'd look into pruning options. 
  11. Lindy added a post in a topic Email notification settings change is needed   

    You and the polls.  We don't do anything based on polls, for what it's worth. The software isn't vote-driven and as ~5% of the userbase even visit, much less participate in the community, it's not a very good sampling. 
    That said, on public communities (including this one), I don't do e-mail notifications. On our internal stuff, I do and I actually like e-mail per reply - it's handy when on the go and glancing through e-mail trying to catch anything important vs a one-off notification requiring you to visit the site. The setting referenced in vB was introduced at a time when when e-mail clients didn't support threaded discussions (based on your screenshot, it appears yours still doesn't, so maybe that's the crux of your issue. )
    I don't think we're necessarily opposed to adding a setting to allow this and we'll give this consideration - but I'm not sure the demand value (scientific poll notwithstanding) is there. Daily and weekly digests are already an option as is disabling e-mail altogether. 
  12. Lindy added a post in a topic No undelete function in ACP?   

     So, make an internal policy to hide posts - then you can go back and delete them after you're really sure that's your intention, or restore them if it wasn't. Adding this to the software is redundant - I do get mistakes happen (1 time in 11yrs isn't a bad track record though!) but don't click delete if you're not quite sure - use hide. 
  13. Lindy added a post in a topic IPB 4.0 Messenger - User Interaction Failure   

    So, simplify this for me please. Are you asking for the messenger to work more like Facebook? 
    "Leave conversation" would do just that, but retain what you already have. 
    "Delete conversation" would do the above AND delete what you already have (your copy.)
    I don't think we're interested in allowing any participant of a conversation to actually delete the conversation from the database. Nothing I know of behaves that way. What should happen (and I'll confirm if it does) is the last participant to leave a conversation should trigger it being deleted from the database. We could look into pruning options based on age on an admin level. 
  14. Lindy added a post in a topic Mass delete personal messages   

    Yes, good point. I think we can take care of this.
  15. Lindy added a post in a topic Content Count / Post Count - Ridiculous. Needs to be changed quick.   

    Interesting twist of irony there, Esq.  As a software developer, we can't always make everyone happy. Everyone thinks they have the most significant and consequential must-have feature ever to face the Internet - it's perfectly natural as to them, that feature or functionality request is significant. As the software owner, we have to listen and absorb feedback, then make decisions -- some you won't agree with them but we're not going to change our minds just because a relatively minor vocal minority don't like it... likewise, if the product doesn't meet your needs, you have the choice of whether or not to find another that does. 
    I've said before, our client base is primarily comprised, from individual and enterprise alike, of those that want a streamlined experience where we've done the legwork, research, compiled all of the feedback and built software that's modern and provides a quality and largely consistent experience. I know some detest my Apple comparisons and to be clear, I'm certainly not saying IPS is Apple, however, the philosophies are the same. Mac provides an arguably more positive and stable experience because Apple largely controls the experience out of box. If you're a hardcore tinkerer that wants to control every aspect of the OS and environment with "maximum flexibility" (which also often equates to maximum confusion) and you don't want to use non-stock modifications - no, you're not going to be happy with Apple and the same applies to our software. I don't want to lead anyone on, so if you're waiting for IPS to randomly pile on infinite settings and toggles for every aspect of the software - it's not going to happen, I'll be frank.
    Part of what attracts most to us is what actually puts a relative few such as yourself off. I know it can seem inconceivable to the enthusiasts that are in deep, have been around forums for years and run successful sites in the past, but most these days don't like too many options - that's not mere opinion, it's fact... the more options you give people, the less likely they are to buy/use the product and make good decisions. Years ago, things like power brakes, power steering and power windows were individual options... you could choose power windows, but not have to do power locks. As automotive technology progressed, they found people detested all of those choices and options, so they introduced option packages and made the decisions for the consumer based on the majority interests. I think we're all largely happier not having a 10 page order sheet when we order a car and it's more streamlined for the manufacturer as well. Yes, some old school purists were and are irritated over the fact that they can no longer get things like manual transmissions anymore... but most don't want it, so it's silly for the manufacturer to put effort into provisioning it to appease a handful of people that don't fit their demographic anyway (like putting a 6 speed manual in a minivan.)
    We'd much rather do things that benefit the masses -- our Pages improvements. A full-on QA application. New content discovery features. New social features like groups, etc. vs turning back the hands of time, regressing and adding/changing things that go against the grain just because "it was there for years" yet served limited or unintended purpose.
    @ChurchGeek - I really appreciate the honest and constructive feedback, as well as your kind words. I most certainly understand where you are coming from, but would note that the confusion caused by this change is short-term and actually provides more long-term clarity (though I agree, we need to make the terminology more consistent and I'll add this to our to-do.) While many still prefer just a forum, since we've allowed the option to not even have a forum, our IPS4 sales for Core + non-forum apps have really exceeded expectations. With that, what we've done here is actually correct an oversight that should have been addressed sooner as we evolved more into community solutions vs forum only.  
    As for vision, I hope the above better explains our goal and purpose. Not all will agree, especially those that have grown grossly accustomed to doing things a certain way and want to upgrade, but not change anything. In this particular case, let's step back and look at the challenge -- a few admins want to manipulate a global counter for the purpose of essentially determining rewards and reputation. That's not at all the purpose of that number to begin with and an unintended previous use-case shouldn't dictate future functionality. Instead, we can provide independent numbers and introduce rewards and enhanced reputation features that works out better for everyone and with far less confusion than changing a global number that the admin wants to determine isn't exactly global. That's our job - to evaluate what you're asking, why you're asking it, saying no when necessary, but offering alternatives when available. Your job is to decide whether that's acceptable and if not, whether it's significant enough that you need to evaluate alternate products. 
    Finally, in regards to frustrations shining through - I'm sorry for that perception. I think we've established that feedback is a large part of what we do. I think our current challenge is the same group of people who constantly insist that things should be now like they were then... because they were. It does indeed get frustrating trying to explain the shift in tide for community solutions to the relative limited few that don't like the direction. I know if I'm that unhappy with a product, I just stop using it - I don't incessantly try to get the company to change to conform to my specific needs. Nonetheless, I apologize if that frustration is spilling over into interaction. 
    Thanks for the overall thoughts. With that, feedback has been provided (and thank you for the apologetic follow-up, Andrew - much appreciated) - noted and we will introduce individual counts (and included in profiles) in a near-future release for you to do as you wish. Reputation and rewards enhancements will also come in a future release (no ETA.) 
    That concludes my lengthy dissertation and this topic.