So are you running version 4? I'm am and it's generally working pretty well. Sure there may be a few bugs but nothing overly major. All new versions of complex software has bugs. Goes with the territory.
If you add a gallery image as an attachment to a forum post by selecting "Insert existing attachment" as shown in the attachment the image isn't reduced in resolution and the post maximum image resolution settings are ignored. i.e. a thumbnail is not used. It should be.
I think the help files are now pretty much redundant. Common questions with Version 3 was how to add an attachment. It's much more obvious in version 4. I've not had one comment about BB code and I no longer use it myself. About the only question I've had (now that some of the problems I had with upgrading have been resolved) is how not to get a space when pressing return. I think if admins feel the need for help files that they should create their own with Pages as suggested.
I fully expected a few people would take exception to my post so no surprise. If I was running a commercial forum where I made money rather than a hobbyist forum (even though it's a reasonable size and I make money from it from Google adsense and banner ads) no way would I have upgraded to version 4 yet, and when I did I would have tested things on my server with a copy of my forum. There would then be no surprises at when it came to upgrading my live forum.
And of course since you're a commercially run forum you set up a test forum and did a test upgrade? If not then I think you were terribly naive to dive in upgrading. Harsh words over. I'm glad IPS have been able to resolve things for you.
Well if you you're going to have your forums hosted by a free host then you're going to run into some issues that those of us who pay for hosting don't encounter. Personally I think you're one of the extremely high maintenance people / customers that expect the world but aren't prepared to pay for it. I suggest you either pay for proper hosting or change your forum software if you're not happy with Invision. I think a few people would breathe a sigh of relief if you moved on to something else.
Totally agree. I have standardized my forums on zip attachments. There's now nothing stopping rar files being uploaded that some members can't extract without having to install software. And while you're at it IPS please bring back the mime type images for attachments. Text links are very boring. Have both like before.
We used to have nice little mime type images for attachments e.g. .zip and .mov files. Now all we get is a boring text link. For example I had the following image for zip downloads. Now look at what's replaced it. I also had a nice little icon for the .c4d files (common file type for my forum)
In my opinion if your support contract has expired the only thing you are entitled to is the security updates. It's up to you to download whatever forum version was available when your support contract was active. So you may well have had access to say version 4.0.0. but since you haven't renewed your support contract you have no entitlement to updates or to download again what was available when your contract was active. If you think about this and the way I read your post is you think just because version 4.0.0 was available or 3.4.7 was available when you had an active contract this then entitles you to every version 3 or 4 update. If that was the case then many people might say "We'll I'll just won't renew my contract as I don't need any support and I keep on getting free updates until version 4.1 comes out". If that's your expectation then I think you're being a bit optimistic and don't get how software companies stay in business. Bite the bullet and pay the 60 bucks. Problem resolved.