AndyF

IPS Staff
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About AndyF

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    iQA4u
  • Birthday 07/02/1974

IPS Marketplace

  • Resources Contributor Total file submissions: 6

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  1. Good gives me error to renew the license

    Hello, You would (as the error indicates) need to renew the package not a product of it. It is possible it (might) be something slightly specific to your account however. I would suggest that you just submit a ticket to Customer Service and they will be able to assist you directly with this.
  2. DayZ Forums Hacked (runs IPBoard)

    For passwords I'd suggest extremely difficult if at all. If the whole db was taken then (assuming no one used the same pass elsewhere) the passwords themselves are not really of any value imo as you've got the 'content' in the database...
  3. Help me..

    Hello, You'd need to have the site owner (license holder) post that question in an appropriate area of the forum, or file a ticket to support. They can also add you as an Alternate Contact so you would be able to do this too, if you are 'managing' the site for them.
  4. Hello, Are you able to login using the same details you did when you last renewed or purchased ? If you are unable to or are unsure please email accounts@invisionpower.com for assistance with this.
  5. Minimum Password Length

    Great small addition to any community. Does exactly what it says on the tin.
  6. IntenT

    Hello, 'Visitors' do have some restrictions however in Pre-Sales it is just replies to topics simply so that only accurate information in provided to prospective clients. As you have purchased, please logout and log back in again using the same details you used in the IPS Client Area to perform the purchase, this should then upgrade your group appropriately to a 'Client' and then you'll be able to access the Support Forums, Bug Tracker, Marketplace and the support ticket system too as well as a host of other items. Thank you.
  7. "Flag as spammer" a dangerous tool!

    Perhaps there ought to be an additional safety net with this, for a 'fatal' action such as this (like forum pruning) the moderator should have to re-authenticate themselves. This would only prevent accidents if they agree to the modal popup though, it obviously won't stop them if they are not really aware of what they are about to do...
  8. Upgrade 4.1.x Advice

    Someone should get to your ticket as soon as they can. Thank you for your patience.
  9. I would suggest you submit it to Product Assistance or Hosting (if you are able to submit to this department) simply as although it is an 'upgrade' as such it will involve a hosting technician initially too so I think it would be best to start with 'Assistance' and then the techs will do "their bit" and move it appropriately.
  10. IPB Cloud Hosting - 3rd party themes

    Hello, Thank you for your enquiry. 1. Yes you are able to install the themes from the Marketplace onto a Cloud community. 2. Yes, again you are able to install plugins onto a Cloud Community. There should be no need at all to modify any code directly, in most cases its simply a matter of (via the Admin Control Panel) simply browsing for and uploading the plugin.xml file. There are few (very few) that are not permitted due to potential resource issues but these are far and few between. A 'Fake Members' type plugin is an example as if misused it can cause very high server loading. 3. Naturally it would require 'conversion' to the IPS platform. This is generally quite straightforward as a 'DIY' operation (it does involve going VB > IPB34x > IPS4) , in brief you would upload the source database and part filesystem (filesystem only required if it contains uploads such as posted attachments) and then via the converter application choose to import it. The converter runs from within the IPB Admin Control Panel itself.
  11. Upgrade 4.1.x Advice

    That's a generic error screen. The 'real' error will be available in the ACP under the logs or in the /cache directory (3x) or /uploads/logs (4x)
  12. Main Menu configuration

    Hello, If you login to the Admin Control Panel then on the System area click 'Menu Manager' On the actual Menu Manager itself, you are able to add / remove and re-order any items as you see fit. There is also a live preview of the changes available at the bottom of the screen too. Do not forget to click 'Publish this menu' when you have done to 'save' the changes.
  13. Hello, Yes we are able to do this 'move' for you to our hosted services. Normally I'd suggest you start with a purchase of a 'new' Cloud package however as you already have 'self hosted' but want to transfer (and its expired) I would suggest you simply open a new support ticket to 'Customer Service' (you should be able to do this with your current licence status) and they will advise you on the steps to take. Regarding the transfer itself, the support / hosting technician will require login credentials for your community as well as FTP / Cpanel or your web control panel and if you have it SSH too. Its likely that you may need to upgrade to IPS4 however the hosting tech will explain the options available to you at the time.